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You will own Coinbase's primary self-service channel, the Help Center, where most customers first seek support. You will drive Automation Rate and customer satisfaction by building AI-powered search, personalized…
You will own the technical architecture of IT Tooling automations, driving design decisions on system structure, integration patterns, and tooling across n8n, Airflow, Temporal, and Jira. You'll establish…
You'll own quality assurance reviews of transaction monitoring system investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and…
You'll join the Core Recruiting team within People Success, owning hiring across Coinbase's G&A functions. You'll be responsible for full-lifecycle recruiting for some of the hardest-to-fill roles,…
You'll investigate AML and fraud-related transaction activity on the blockchain to protect Coinbase customers and maintain regulatory compliance. You'll own end-to-end case investigations, from alert triage…
You'll join the CX Intelligence Engineering team to design and scale agentic systems that automate complex customer support workflows. You'll connect LLMs with internal APIs and tools to deliver fast, accurate,…
You'll partner directly with senior leadership on Coinbase's highest-priority strategic and operational challenges. You'll work primarily with Institutional product and sales leaders, structuring complex…
You'll drive new partnerships with PSPs, fintechs, and banks looking to launch stablecoin payment products on Coinbase's platform. Taking a consultative approach, you'll help partners navigate from strategy…
You'll own the roadmap and execution for the data models, metrics, and dashboards that power Customer Experience and Compliance Operations. You'll distill requests from 15+ cross-functional teams, prioritize…
You'll own program delivery for Agent Cockpit, the primary internal platform Coinbase's compliance agents and investigators use to review cases, communicate with customers, access account and transaction data,…
You will be a technical anchor for the Customer Administration Engineering team, driving architectural decisions, mentoring engineers, and leading the delivery of high-impact, cross-cutting platform capabilities. You…
You will build ship and operate features and components of core developer infrastructure services spanning CI and build systems, deployment orchestration, and test infrastructure that are fast, reliable, and secure by…
YOU will join the Customer Experience and Engagement product area as its founding design hire owning end to end design across the CX surface including the Help Center Chatbot Voicebot and the in app Concierge support…
As a Senior Software Engineer focused on cryptography, you will own the design, implementation, and end-to-end integration of critical cryptographic infrastructure required for global regulatory compliance. You will…
You design and own the core backend systems powering the full market lifecycle for prediction markets. You build low latency, high throughput services, ensure reliability and observability, and collaborate with cross…
You will own cross cutting infrastructure initiatives spanning AWS, GCP, and networking pillars to standardize tooling and operational patterns. You will build self service tooling and paved road defaults that let…
You will execute end to end financial crime compliance audits from planning through remediation validation. You will partner with Compliance, Engineering and Legal stakeholders to identify control gaps, evaluate risk,…
You will own quality assurance reviews of TMS investigations that support AML CFT program. You will strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance,…
You will design and own backend systems for prediction markets powering order management, trade matching, settlement, and market resolution. You will build distributed systems with strong correctness guarantees and…
You will build and launch reliability projects and features that improve resiliency across the service environment in partnership with reliability teams. You will work closely with critical T0/T1 services to understand…
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