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bookboost

Bookboost is a hospitality engagement platform that provides CRM, messaging, and automation solutions to help hotel groups reduce OTA dependency, grow direct bookings, and build lasting guest loyalty.

Discussion
digital-marketingenterprise-softwarehospitality

Company facts

Founded
2016
Headquarters
Sweden
CEO
Daan de Bruijn

About

Bookboost is a hospitality engagement platform headquartered in Malmö, Sweden, founded in 2016. The company specializes in helping hotel groups unify their guest data, automate personalized communication, and deliver experiences that drive revenue, loyalty, and operational excellence. The platform provides a comprehensive suite of tools including Multi-Channel CRM, AI-powered Unified Inbox, Guest App, and Customer Data Platform (CDP). Bookboost's mission is to enable hotels to create business value by personalizing their relationships with guests. By consolidating guest data from multiple sources into one central platform, the company helps hoteliers overcome data silos and leverage clean, actionable guest insights from day one. Bookboost has grown to engage over 15 million guests across the hospitality industry and maintains a remote-first organizational structure with 3 distributed hubs around the world. The team comprises 7 departments and represents 15 nationalities, reflecting their inclusive and globally-minded culture. The company has been recognized with a 4.9 rating on Hotel Tech Report and was named the World's Leading Guest Messaging Platform by the World Travel Awards in 2019.

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