Site Reliability Engineer at Factor IT keeping technology platforms dependable: owning SLI/SLO/error budgets, observability, incident response, RCA/post-mortems and runbooks, while automating ops with IaC. Core stack: Linux (RHEL), Docker/Kubernetes/OpenShift, Ansible, Terraform, Git/Jenkins, and tools like OpenTelemetry, Dynatrace, Splunk and ELK.
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