hcld.fa.em2.oraclecloud.com/CX

On-siteNorth AmericaFull-time

Asst. Manager, Employee Experience - USA.NY- TA&EE - Employee Experience.People & Intellectual Capital Group

United States

Ensure that on onboarding and offboarding are conduct in compliance with NY Labor laws and regulations. Ensure onboarding and offboarding procedures are followed as per SOPs. Welcome newly hired employees and execute…

Manager Compliance, FCRA and Projects

To safeguard the bank from financial penalties/regulatory actions linked with non-adherence to Financial Crime Controls (FCC) laws and regulations. Provide FCRA Manager/AML Projects with assurance that all processes/…

Manager-Service Technology.Technology Operations - Technology Service Management

RemoteAPACFull-time

India

To manage the end-to-end lifecycle of assigned problems, from identification and prioritization through root cause analysis, known-error documentation, permanent resolution, and closure. The role coordinates technical…

Root Cause Analysis

Account Manager, Business Banking - Business Banking

Job Description Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations. To achieve assigned financial and non-financial…

SSO

Manager Treasury Accounting & Regulatory Reporting.Treasury Operations.Operations Group-PAKCOE

HybridAPACFull-time

Ensure all deals in the system are authorized in order to reflect correct position in the book. Monitoring and checking the currency position of the branches to advise covering the exchange position. Control of FX / MM…

CAD

Manager - Analytics - MGN Pak - RBG

RemoteAPACFull-time

We are looking for a seasoned data scientist who will help us discover the information hidden in vast amounts of data, and help us make smarter decisions to deliver superior results. Your primary focus will be in…

Data Mining

Automation DevOps Engineer.Injaz-TECH-Architecture and Devops, UAE.MIT

On-siteMENA

Agile AKS Automation Azure Azure DevOps +11 skills

As an Automation DevOps Engineer, you will be responsible for designing, implementing and maintaining the infrastructure and tools necessary for the development and deployment of software solutions. You will work…

On-siteAPACFull-timeSenior

Senior Product Owner – Portfolio and Proposition (Mashreq Bank of Pakistan)

Product Strategy & Development Define and execute the strategy for deposit products and Propositions aligned banks strategy Identify market trends, customer needs, and competitive offerings to have product…

Analytics Data Analytics

Customer Service Manager

HybridAPACFull-time

Act as focal point of contact for all Non -Trade related Corporate queries such a Remittance, Cheque clearing, account opening etc. Support Team Leader / Customer Service Manager to execute all necessary actions to…

Senior Officer-Social Care.Client Experience and Conduct-Customer Service

On-siteAPACSenior

India

At Mashreq, we are dedicated to providing exceptional customer service and an unparalleled client experience. As a Senior Officer in our Social Care team, you will play a vital role in ensuring our customers receive…

Executive Secretary

Qatar

Job Purpose To support and assist the Country Head in meeting departmental objectives by providing full secretarial services. Key Result Areas Executive & Business Support • Manage and optimize the CH's complex…

AI Microsoft Copilot

On-siteAPACFull-timeC-level

Head of Contact Center- CXCG (Mashreq Bank of Pakistan)

AI Analytics CRM Predictive Analytics

Leadership & Strategy: o Develop and implement the contact center’s strategic roadmap to enhance customer service quality and operational efficiency. o Lead, mentor, and manage a team of supervisors and agents to…

RemoteAPACFull-timeSenior

Senior Manager - Loyalty Platform.MGN Pak - TECH - Pricing Platform.MIT - PAKCOE

As the Senior Manager - Loyalty Platform, you will play a pivotal role in enhancing our customer engagement strategies. Your primary focus will be on developing and maintaining interactive voice response (IVR) systems…

Manager-Contact Centre.CXC - RBG - Direct Banking Centre-Egypt COE.Client Experience and Conduct Group-MEGPCOE

On-siteMENA

We are seeking an experienced and passionate leader to manage our Contact Centre in the CXC - RBG - Direct Banking Centre-Egypt COE department. As the Manager, you will be responsible for driving customer experience…

Ops Excellence Assistant Manager

JDs attached

Assistant Manager, Treasury Ops-Core Banking Prog.MGN Pak - TECH - Core Banking Program.MIT-MGNPAK

RemoteAPACFull-time

Assistant Manager, Treasury Ops- Core Banking Program will lead a function by proactively driving the delivery of a next-generation Core Banking platform for Mashreq. Individual will be responsible for the end-to-end…

UAE Nationals only- Relationship Manager, Deposits & employee banking.RBG - Emirati Deposits Team.Retail Banking Group

The job purpose is to onboard potential quality clients with focus on liability products for Emirati & Islamic segment in the assigned region. In addition, the candidate will be required to handle other product…

Counter Service Manager.Egypt- Distribution - 10th of Ramadan.Retail Banking

MashreqBank Egypt is looking for an experienced professional to take on the role of Counter Service Manager at our Egypt-Distribution branch in 10th of Ramadan. The successful candidate will oversee and manage all…

Regulatory Compliance

Audit Manager (Credit / Treasury)

Process Improvement Risk Assessment

We are seeking a highly skilled and proactive Audit Manager – Credit & Treasury to join our Internal Audit function. Reporting to the Senior Internal Audit Manager / Country Head of Audit, you will play a critical…