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About the Job We are changing the way people think about customer service, and we need your help! We’re searching for a Campus Manager to be the ultimate IntouchCX advocate, ensuring our team members are consistently…
About the Job We are looking for a Campus Employee Experience Supervisor/Assistant Manager to design, execute, and evaluate strategic engagement initiatives that align with both program objectives and corporate goals…
About the Job Are you looking for an exciting new challenge? IntouchCX is looking for you! As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold…
About the Job Are you someone who likes to make things happen? We are looking for a results-driven, self-starter Senior Architect to lead and manage interior architecture and fit-out projects from concept to…
About the Job The Senior Workforce Manager is responsible to direct, manage, and supervise all activities and resources related to the Workforce department for a line of business. As Senior Workforce Manager, You Will……
About the Job The Assistant Manager, Facilities supports the Facilities Manager in both the strategic planning and day-to-today operations at our campuses, servicing the needs of both our team members and clients. As…
About the Job The Onboarding Specialist plays a crucial role in supporting the onboarding process for new team members. This position involves coordinating with various programs to ensure recruitment efforts are…
IntouchCX is hiring a Business Analyst, People Solutions in Manila to execute global HR and Recruiting initiatives — conducting research, mapping and documenting processes, managing change, and coordinating rollouts of People tools. Core work spans business analysis frameworks, HR systems (ATS/HRIS/ERP), project coordination, and data-informed process improvement.
A senior business analyst role at a customer experience (CX) outsourcing company, based onsite in Manila, partnering with HR and Recruiting leaders to drive People projects end to end — requirements gathering, process mapping, ATS/HRIS and AI/automation implementations, change adoption, and post-launch governance.
About the Job The Operations Security Jr. Manager supports the Operations Security department in ensuring the sites where the organization operates meet all security standards and actively helps prevent client data…
About the Job The Operations Security Analyst supports the Operations Security process in supporting and assisting the organization to meet all security requirements. This role focuses on operational execution:…
About the Job The Operations Security Manager leads the Operations Security department in ensuring the site where the organization operates meets all security standards and works actively on preventing data breaches…
About the Job We are changing the way people think about customer care, and we need your help! We’re seeking a Corporate Recruiter to oversee the recruiting and hiring strategies for all areas of IntouchCX, ranging…
About the Job We are changing the way people think about customer service, and we need your help! Are you a leader with a passion to help people learn? We’re looking for a Quality Assurance Analyst/Training Facilitator…
About the Job We’re searching for a Human Resources Manager to support and manage different HR functions within our Egypt campus and internationally. As Human Resources Manager, You Will… Assist in the development and…
About the Job We are seeking a highly skilled and experienced Assistant Manager of Operations to join our team in Hyderabad. The ideal candidate will have extensive experience in operations management, with a strong…
About the Job We are searching for a Human Resources Executive - Onboarding to collaborate with our internal Operations teams to handle strategic Human Resources related issues and concerns. We are looking for someone…
About the Job We’re changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily…
About the Job We’re changing the way people think about customer service, and we need your help! We’re looking for a Quality Assurance Team Lead to be responsible for recording, reviewing and evaluating production…
About the Job We are changing the way people think about customer care, and we need your help! We’re looking for an AI & Data Business Analyst to bridge the gap between business strategy, data analytics, and…
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