IntouchCX
Accounting Associate (Temporary)
About the Job We are looking for an Accounts Payable and E-Payments Associate to join our dynamic team. You will manage day-to-day accounts, payable operations, and partner with cross-functional teams to implement new…
Technical Research Analyst
About the Job The Technical Research Analyst plays a key role in ensuring high-quality service delivery with every interaction. This position requires the analyst to quickly learn and maintain comprehensive knowledge…
Junior Software Developer
About the Job We are looking for a Junior Software Developer to join our team and contribute to the design, development, and implementation of new customer accounts and special projects. This role will ensure that all…
Service Desk Analyst
About the Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely…
Software Developer
About the Job We are looking for a Software Developer to have an opportunity to be part of the growing Product Development team that will own the responsibility to develop and deliver tasks on time. As Software…
Senior Database Administrator
About the Job We are seeking an experienced Senior Database Administrator (DBA) to manage and maintain our database systems, ensuring their performance, availability, and security. The ideal candidate will have…
Senior AI Business Analyst
About the Job We are seeking an elite AI Business Analyst to power our Prism Insights platform, an advanced analytics and AI solution that transforms customer interaction data into actionable business intelligence.…
Bot Quality Analyst
About the Job We are looking for a detail-oriented Bot Quality Analyst to evaluate and improve the performance of AI-powered customer service bots. This role involves reviewing conversation transcripts and voice…
Senior Application Security Specialist
About the Job Reporting to the Director of Information Security, the Senior Application Security Specialist is responsible for assessing and securing web-based, in-house developed applications and open-source telephony…
Communications Manager
About the Job We’re looking for a highly motivated, detail oriented Communications Manager to join the IntouchCX global Communications team. Working closely with LATAM countries and reporting to the Director of Global…