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IntouchCX

Discussion
91 jobs
IntouchCX
9 views 4 months ago

Training and Quality Assurance Lead

Open 45d APAC, MENALead

About the Job The Training and Quality Assurance Lead will be responsible for overseeing training initiatives by providing support and supervision, and ensuring production objectives and performance standards are met…

Business Development
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IntouchCX
6 views 4 months ago

Recruiter

Open 45d APAC, North America

About the Job The Recruiter position is responsible for conducting interviews for agent level roles, and making the best hiring decision in selecting the right candidates in order to reduce attrition. This position…
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IntouchCX
8 views 4 months ago

Workforce Data Science Lead

Open 45d APACLead
Philippines

About the Job The WFM Data Science Lead drives the end-to-end data science strategy within Workforce Management, ensuring forecasting accuracy, raw volume data integrity, and scalable analytics solutions that enable…

Analytics Anomaly Detection Automation BigQuery Cloud +15 skills
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IntouchCX
8 views 4 months ago

Quality Assurance and Training Manager

Open 45d APAC
Philippines

About the Job We are seeking a Quality Assurance / Training Manager to deliver extraordinary results for our clients. Working closely with multiple departments, this role is responsible for identifying areas of…

Corrective Action
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IntouchCX
7 views 4 months ago

Compliance Officer

Open 45d MENA
Egypt

About the Job A Compliance Officer’s responsibility is to assess the compliance performance of our client’s call center associates. The ideal candidate will monitor transactions and assess associates’ demeanor,…

Root Cause Analysis
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IntouchCX
7 views 4 months ago

Product Management Support Associate

Open 45d APACContract

About the Job The Product Management Support Associate serves as a critical bridge between our technology solutions and end users. This role involves troubleshooting technical challenges, managing smooth product…

Android iOS Jira macOS PostgreSQL +3 skills
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IntouchCX
6 views 4 months ago

Director, Human Resources

Open 45d APAC
India

About the Job IntouchCX, one of the world’s leading outsourcing companies, is seeking a Director of Human Resources (HR) This role is a key component of the Human Resources department and has a strong influence on the…

Employee Relations
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IntouchCX
8 views 4 months ago

Senior Full Stack Developer

Open 45d APACSenior
India

About the Job We are looking for a Senior Full Stack Developer to play a key role in our client's design, development, and special projects. The selected candidate will be responsible for ensuring all software…

Agile Angular Java JavaScript Test Automation +1 skills
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IntouchCX
7 views 5 months ago

Workforce Manager

Open 45d APAC
India

About the Job We are changing the way people think about customer care, and we need your help! We’re seeking a Workforce Manager to direct, manage and supervise all activities related to the Workforce team for a…
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IntouchCX
7 views 5 months ago

Compliance Analyst

Open 45d APAC
Philippines

About the Job The Compliance Analyst plays a critical role evaluating, reviewing and mitigating risks and ensuring organizational practices are in-line with client contractual requirements, external regulations, as…

Gdpr
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IntouchCX
6 views 5 months ago

Associate Director of Talent Acquisition

Open 45d APAC
India

About the Job We’re changing the way people think about customer care, and we need your help! We’re looking for an Associate Director of Talent Acquisition to lead and manage our Talent Acquisition Team. Reporting to…
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IntouchCX
8 views 5 months ago

Junior Software Developer

Open 45d APACJunior
India

About the Job We are looking for a Junior Software Developer to join our team and contribute to the design, development, and implementation of new customer accounts and special projects. This role will ensure that all…

Agile C# Java Prompt Engineering Test Automation +1 skills
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IntouchCX
9 views 5 months ago

IT Technician

Open 45d APAC
India

About the Job The primary responsibilities for the Information Technology (IT) Technician position are the maintenance and repair of computer hardware/software in a break/fix environment. As IT Technician, You Will……
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IntouchCX
8 views 5 months ago

Service Desk Analyst

Open 45d APACFull-time
India

About the Job The Service Desk Analyst will be responsible for delivering advanced technical support to end users at IntouchCX. The primary focus will be to resolve complex technical issues remotely, ensuring timely…

ITIL Jira Service Desk
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IntouchCX
8 views 5 months ago

Software Developer

Open 45d APAC
India

About the Job We are looking for a Software Developer to have an opportunity to be part of the growing Product Development team that will own the responsibility to develop and deliver tasks on time. As Software…

Angular CSS .NET Express.js Git +13 skills
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IntouchCX
9 views 5 months ago

Senior Database Administrator

Open 45d APACSenior
India

About the Job We are seeking an experienced Senior Database Administrator (DBA) to manage and maintain our database systems, ensuring their performance, availability, and security. The ideal candidate will have…

Automation AWS Azure Bash Cloud +8 skills
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IntouchCX
4 views 6 months ago

IT Operations Director

Open 45d MENA
Egypt

About the Job The IT Operations Director provides strategic leadership and oversight for all IT operations and infrastructure. This role is responsible for aligning technology initiatives with organizational goals,…

Ccna
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IntouchCX
7 views 6 months ago

Senior Manager of Human Resources

Open 45d APACSenior
India

About the Job The Senior Manager of Human Resources supervises and ensures the effective execution and administration of Human Resources (HR) activities and contributes to the overall positive effect of the HR team.…
Apply
IntouchCX
7 views 6 months ago

Senior AI Business Analyst

Open 45d APACSenior
India

About the Job We are seeking an elite AI Business Analyst to power our Prism Insights platform, an advanced analytics and AI solution that transforms customer interaction data into actionable business intelligence.…

AI Analytics Automation BigQuery Cloud +13 skills
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IntouchCX
9 views 6 months ago

Content Developer and Instructional Designer

Open 45d APAC
India

About the Job The Content Developer and Instructional Designer will plan and create authentic content using different learning platforms to increase our learners' engagement, knowledge, skills and efficiencies. The…

Storyboarding
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