MCI Careers

M&A Business Transformation Manager - Closing and Integration

Cloud E-commerce Stakeholder Management

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 81d AfricaContractSenior

Senior Data Analyst

South Africa

Builds and maintains scalable Azure-based data pipelines, transforms data via SQL/Python, and optimizes warehouses for analysis, collaborating with data teams to drive efficiency in a global outsourcing environment.

API Automation Azure Azure Synapse Cloud +8 skills

Contact Center Quality Assurance Manager

Open 81d APACContract

Cloud CRM E-commerce Six Sigma

Lead a QA team in a BPO contact center, monitoring agent interactions, developing frameworks, and coaching teams to ensure service quality and compliance across client accounts.

M&A Origination Manager - Corporate Development

Cloud CRM E-commerce Financial Modeling Pipeline Management

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Talent Acquisition Assistant

Cloud E-commerce Statistics

Assists with recruiting by screening candidates over phone/email, scheduling interviews, and managing hiring records in a fast-paced call center environment.

Talent Acquisition Specialist I

Cloud E-commerce Networking Statistics

Recruits and screens candidates for a BPO firm, managing the full hiring cycle including phone interviews, scheduling, and administrative tasks.

Open 79d North AmericaContractSenior

Senior Accounting Analyst

Automation Cloud E-commerce ERP Financial Reporting +3 skills

Senior Accounting Analyst prepares financial statements, reconciliations, and audits for a fast-growing BPO firm, ensuring GAAP compliance and supporting data-driven decisions in a service-driven environment.

Open 75d North AmericaContractSenior

Senior Operations Manager

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud CRM E-commerce

Open 74d North AmericaContract

Call Center Trainer

Designs and delivers 6-week training programs for new contact center agents, ensuring they gain skills in customer service, compliance, and operational standards. Focuses on developing training materials, assessing progress, and supporting agents post-training.

Cloud E-commerce

Open 74d North AmericaContract

Manager of Accounting

Cloud E-commerce ERP Financial Reporting General Ledger +3 skills

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 73d On-siteAPAC, North AmericaContract

Call Center Sales Manager

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce

Open 69d On-siteAPACContract

Call Center Operations Manager I

Cloud E-commerce Performance Management Process Improvement

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Collections Data Scientist

Open 47d APACContract

Analytics Cloud Data Engineering E-commerce

Designs reports, dashboards, and analytical solutions to improve collections processes using data engineering and analytics tools in a BPO environment.

IT Helpdesk

Open 45d APACContract

Cloud E-commerce Networking VPN

Provides first-level technical support to end-users, troubleshooting hardware/software issues and maintaining IT systems in an office environment.

Open 40d On-siteAPAC, North AmericaContract

Call Centre Sales Manager

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce

Remote Sales Development Representative

Open 39d APACContract

Cloud CRM E-commerce HubSpot Lead Generation +1 skills

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 81d APAC, Europe, LATAM, MENA, North AmericaContractC-level

VP BPO Sales

+2

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud Contract Negotiation CRM E-commerce +2 skills

Open 39d North AmericaContractC-level

VP of Sales

Business Development Cloud CRM E-commerce Strategic Planning

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 40d North AmericaContract

Operations Supervisor - Flood Relief Call Center