MCI Careers

M&A Transaction Manager - Human Capital Strategy and Diligence

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Cloud E-commerce HRIS

M&A Transaction Manager - Operational Strategy and Diligence

Cloud Data Visualization E-commerce

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

M&A Operational Transformation Manager

Cloud E-commerce Six Sigma Stakeholder Management

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

M&A Business Transformation Manager - Closing and Integration

Cloud E-commerce Stakeholder Management

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Experienced Call Center Operations Supervisor

Open 127d APACContract

Cloud CRM E-commerce Performance Management

Oversee a team of call-center agents in a BPO setting, coaching performance, managing schedules, and ensuring KPIs and SLAs are met.

from 100K PHP

Likely evergreen RemoteNorth AmericaContract

Associate General Counsel

Cloud E-commerce Legal Research

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Open 127d AfricaContractSenior

Senior Data Analyst

South Africa

Builds and maintains scalable Azure-based data pipelines, transforms data via SQL/Python, and optimizes warehouses for analysis, collaborating with data teams to drive efficiency in a global outsourcing environment.

API Automation Azure Azure Data Factory Azure Synapse +9 skills

Quality Assurance (QA) Specialist

Open 127d APACContract

Corrective Action Process Improvement Usability Testing

QA Specialist designs and runs tests to ensure products and services meet quality standards, analyzing results and collaborating with teams to fix issues in a BPO environment.

from 100K PHP

Contact Center Quality Assurance Manager

Open 127d APACContract

Lead a QA team in a BPO contact center, monitoring agent interactions, developing frameworks, and coaching teams to ensure service quality and compliance across client accounts.

CRM Six Sigma

Open 127d APACContractSenior

Executive Assistant

Provides high-level administrative support to senior managers, including calendar management, travel coordination, and expense reporting in a BPO environment.

Likely evergreen APACContractSenior

Executive Recruiter

Candidate Experience Cloud E-commerce Stakeholder Management

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Likely evergreen North AmericaContractSenior

Executive Recruiter

Candidate Experience Cloud E-commerce Stakeholder Management

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

M&A Origination Manager - Corporate Development

Cloud CRM E-commerce Financial Modeling Pipeline Management

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Talent Acquisition Assistant

Cloud E-commerce Statistics

Assists with recruiting by screening candidates over phone/email, scheduling interviews, and managing hiring records in a fast-paced call center environment.

Talent Acquisition Specialist I

Cloud E-commerce Networking Statistics

Recruits and screens candidates for a BPO firm, managing the full hiring cycle including phone interviews, scheduling, and administrative tasks.

Open 127d Europe, LATAM, North AmericaContract

Bilingual Spanish Call Center Representative

Handles bilingual English/Spanish inbound and outbound calls to assist customers with billing, account updates, and inquiries while maintaining detailed records and meeting performance goals.

Open 127d Europe, LATAM, North AmericaContract

Bilingual Portuguese Call Center Representative

Handles bilingual customer service calls in English and Portuguese, assisting with inquiries, billing, and account updates in a call center environment.

Likely evergreen APAC, North AmericaContractLead

BPO Sales Lead

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Cloud Contract Negotiation CRM E-commerce +2 skills

Open 127d APAC, North AmericaContractLead

Senior Sales Lead

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…

Analytics Business Development Cloud CRM E-commerce +2 skills