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Our client is seeking a Customer Service Representative (CSR) to support the United States Patent and Trademark Office (USPTO) . This position serves as a front-line connection for public inquiries, providing accurate,…
Our client is seeking Service Desk Analysts to provide IT support for a client. Responsibilities: Resolve technical issues through various communication channels. Install, maintain, and troubleshoot IT hardware and…
Our client is seeking candidates for a Help Desk Technician to support a DoD customer in Orlando, FL. Qualified candidates must have an active DoD Secret clearance. The Help Desk Technician shall provide phone and…
Help Desk Tier 1 – System Administrator Level 1 Our client is seeking a Help Desk Tier 1 / System Administrator Level 1 to provide frontline technical support to users in a mission-focused environment. This position is…
We are is seeking an experienced Advanced Problem Resolution (APR) Technical Lead to provide leadership, technical direction, quality assurance, and day-to-day oversight of the APR team. The Technical Lead will support…
Our client is seeking an experienced Contact Center Supervisor to provide leadership, direction, administration, quality assurance, and day-to-day oversight of the UCC team. The supported organization may include…
We are seeking an experienced Service Desk Manager to provide leadership, direction, administration, quality assurance, and day-to-day oversight of service desk staff supporting a government organization. The service…
We are seeking an experienced Enterprise Application Support Engineer / System Integrator Level 2 to support mission-critical enterprise applications and systems within a secure federal environment. The successful…