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Salary: £45,000 - 48,000 per year Requirements: Previous experience as a Service Desk Team Leader or IT Service Desk Lead within an MSP or fast-paced IT support environment Strong technical troubleshooting skills…
Leads the IT Service Desk at a well-established MSP in Central London, managing the team day to day, acting as the escalation point for complex technical issues, and ensuring incidents and service requests are handled efficiently within agreed SLA targets for the MSP's client base.
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