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Entry-level desktop support engineer providing day-to-day laptop/desktop support to end users at MNC clients: installing and troubleshooting Windows OS, diagnosing hardware and software issues, and working with basic Active Directory tasks.
On-site desktop support role in Pune (2-3 yrs experience) placed at an MNC through Siri Tech Solutions. Day to day: installing and troubleshooting Windows OS, diagnosing hardware/software issues, supporting printers and peripherals, fixing LAN/Wi-Fi connectivity, and basic Active Directory work.
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