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On-site IT helpdesk role in Mong Kok providing telephone and remote support to users on PCs, Outlook email and designated systems — troubleshooting hardware/software issues, resetting passwords, handling e-Certificate renewals, daily backups and mailbox restoration, supporting video conferencing and mobile email, and assisting VIP users at head office.
Job Descriptions: Support, maintain and test the New Office's IT applications, including conducting User Acceptance Testing (UAT) and follow-up on error reports for the electronic application processing system…
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