Support Services Group

NewBe an early applicant APAC

23 hours ago

Company Nurse | Graveyard Shift

Join our team as a Company Nurse, where your dedication to health and well-being will play a crucial role in maintaining a thriving and vibrant work environment. What You Will Do: Attends medical concerns of employees…

E-commerce First Aid

3 days ago

End-User Computing Support Technician

Open 57d RemoteLATAM

JOB TITLE: EUC Tier 1 Support Technician DEPARTMENT: End User Computing REPORTS TO: Senior Manager of EUC LOCATION: Onsite *This position requires intermediate - advanced spoken English level (B2+). *If you're…

Help Desk

Open 50d RemoteAPACC-level

6 days ago

Vice President of Workforce Management Transformation

AI Analytics Automation Business Intelligence CRM +4 skills

ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSG’s…

Open 19d APACFull-timeC-level

6 days ago

Executive Assistant to the VP of Operations | BPO

Business Intelligence SharePoint Stakeholder Management Strategic Planning Version Control

Department: Operations Reports To: Vice President of Operations Employment Type: Full-Time Industry: Business Process Outsourcing (BPO) Work Arrangement: On-Site Location: APAC All-Sites I. JOB SUMMARY The Executive…

6 days ago

Admin Support | Local Bank Campaign

Open 27d APAC

Job Purpose: Provide administrative and operational support to ensure smooth day-to-day team activities, accurate documentation, and timely completion of administrative requirements. Key Responsibilities: Manage and…

7 days ago

Service Desk Support

Open 57d APAC

Active Directory Cybersecurity DHCP DNS Firewall +7 skills

Service Desk Support role providing first-level IT assistance for hardware, software, and network issues. Responsibilities include managing tickets via ITSM tools, troubleshooting Windows OS and O365, and following ITIL best practices. Requires 18 months of experience and the ability to work onsite in Pasig City on shifting schedules.

MANILA Local Account | Voice | CSR / Collections / Sales

Open 57d APAC

About the Call Center Representative Position We’re seeking a personable, customer service-oriented individual to join our team as a Call Center Representative. As the primary link between our company and both current…

End-User Computing Support Technician

RemoteLATAM

Mexico

JOB TITLE: EUC Tier 1 Support Technician DEPARTMENT: End User Computing REPORTS TO: Senior Manager of EUC Job Location: Hermosillo, Sonora, Mexico. (On Site) JOB SUMMARY: This role is responsible for taking initial…

Help Desk

Outbound Sales Senior Team Leader - Mandaluyong | ASAP Start Date

Open 57d APACSenior

E-commerce Performance Management PHP Process Improvement

URGENTLY HIRING - MUST BE ABLE TO START ASAP! Location: Cybergate 3, Mandaluyong Work Arrangement: Full onsite / Graveyard Shift Salary: PHP 45,000 Job Summary We are looking for an experienced Team Manager to support…

HMO-Customer Service Representative

Open 57d LATAM

Mexico

We are looking for a Customer Service Representative to join our dynamic call center team! In this role, you will be the first point of contact for customers, providing outstanding support, answering inquiries, and…

Team Manager | Local Account

Open 57d APAC

CRM Performance Management Process Improvement

Job Summary: The Team Manager, Collections is a key member of the Support Services Group, responsible for leading and motivating a team of Collection Specialists to ensure timely and effective recovery of outstanding…

Outbound Telesales Supervisor

Outbound Telesales Supervisor Company: Support Services Group (SSG) Job Overview Support Services Group is seeking an experienced and motivated Outbound Telesales Supervisor to lead and support a team of sales…

Analytics SaaS Stakeholder Management

Workforce Senior Manager

LATAMSenior

Job Overview We are seeking an experienced Senior Workforce Manager to lead Workforce Management for a dedicated technology care provider client. This is an exciting opportunity for a hands-on WFM leader to build and…

Operations Manager

Open 41d APAC

We are looking for a highly driven Operations Manager to oversee daily operational performance, support team growth, and ensure service delivery meets both organizational standards and client expectations. In this…

Business Development

Healthcare Support

Open 28d North America

United States

Support Services Group (SSG) About SSG Support Services Group (SSG) partners with clients to deliver customer support across a variety of industries. Our people play an important role in creating positive experiences,…

Dialer Supervisor | Local BPO

Open 49d APACLead

Corrective Action E-commerce Process Improvement

We're looking for a detail-oriented and results-driven Dialer Supervisor to oversee the day-to-day performance of our dialer operations, support outbound campaigns, and ensure optimal system performance. If you're…

Team Manager | Pioneer International Account

Open 15d APAC

Performance Management Process Improvement Stakeholder Management

Team Manager Job Summary We are looking for an experienced Team Manager to lead and manage teams supporting multiple international accounts and campaigns. The ideal candidate has strong BPO operations experience,…

API Api Design Authentication Azure Azure DevOps +22 skills

3 weeks ago

.NET Developer

Open 49d RemoteLATAM

Mexico

Backend .NET developer who designs, builds, and maintains scalable server-side services in C#/.NET Core — REST APIs, Entity Framework Core data layers, microservices, and CI/CD pipelines. Remote position open to candidates in Mexico, Panama, and the Dominican Republic; B2+ spoken English required.

3 weeks ago

Company Driver | Night Shift

Open 50d APAC