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Key Responsibility Areas:• The CSA process phone transactions in Airline contact centers. • To provide customer service through issue resolution, request process and provide excellent customer service to general and…
The incumbent will be responsible for leading and mentoring the CCT team for accounts in PHPShould have prior experience in Communication, Cultural, Soft Skills, V&A Training - both in terms of facilitation and…
Please Note that this is a 4 Day Work from Office Role in Central London & 1 Day work from Home Key Responsibilities Feature development, issue resolution, and daily monitoring on cloud delta lakehouse data…
Main purpose:The purpose of the Operations Trainer role is to deliver product and technical training to their assigned operational business unit. The role of a learning and development professional is a vital component…
Your responsibilities Preparation of new business documents/extension of agreements (e.g. policies, renewals, invoices, lists of open items, etc.). Preparation of data and reports in accordance with the instructions of…
Receive incoming calls from international customers Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when…
Job Title: Delivery Manager – Data ProjectsRole OverviewThe Delivery Manager will oversee the end-to-end planning, execution, and delivery of data projects while ensuring strong stakeholder alignment and seamless…
Django Python Key ResponsibilitiesDevelop and maintain intuitive, responsive web interfaces using HTML, CSS, and JavaScriptSupport the automation and digital transformation of pricing workflows through web-based…
1. Strong understanding of Advanced Excel, VBA Macros , Power BI ( Pro) Graduate in any stream with relevant BPM industry exposure
Job Description Operational Management: 10+ Years of cross sites mid to large scale operational experience Oversee daily operations and ensure that all processes and services are delivered efficiently and meet client…
6-8 years of UX design experience with experience in UCD( User Centered Design) Intermediate experience in front end development (Nice to have : Familiarity in BPM Platforms) A solid grasp of User-centered design and…
Job Summary: The Business Analyst will play a crucial role in WNS customer engagements to understand the client business requirements and drivers, and help translate them to implementable technical requirements and…
The Job Description for the Senior Technical Consultant is as below: Key Roles and Responsibilities: Analysis and Design of Applications using Appian Low Code Platform. Analysis and Evaluation of the system programming…
The Job Description for the Lead Technical Consultant is as below: Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural…
We are looking for an experienced Lead Developer / Associate Architect to join our dynamic team. The ideal candidate will have extensive experience in full-stack development, a strong background in Optimizely CMS (or…
•Respond promptly and appropriately to customer inquiries via phone, email, and chat regarding bookings, itineraries, and travel policies with a goal of customer satisfaction. •Assist customers with pre-booking…
· Identify and understand customer needs to consistently provide a high quality service. · Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and…
Experience Level: 6-8 yearsAppian Architect - Job Description:The Appian Architect is responsible for leading the design and implementation of enterprise-wide Appian solutions. This role requires a deep understanding…
Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…
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