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WNS

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165 jobs
WNS
6 views 3 years ago

Insurance senior call center advisors

Open 125d AfricaSenior
South Africa

Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on incomplete information in their policy or validation of…
WNS
10 views 3 years ago

PROCUREMENT with FRENCH/ENGLISH/ITALIAN/GERMAN/SPANISH

Open 125d Europe
Romania

Assist Senior Buyer to coordinate and review document process performance with client on a regular basis; Handle complex invoice concerns and dissatisfied customers (internal & external); Purchase Requisition Review:…

Microsoft Access Microsoft Project Oracle SAP
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WNS
2 views 3 years ago

Assistant Manager - Operations - Telecommunications

Open 125d Africa
South Africa

We are looking for experienced TL's to join our team based in Claremont. This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and…
WNS
5 views 3 years ago

Team Leader: Sales Contact Centre (Night Shift)

Open 125d AfricaLead
South Africa

Role Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound…
WNS
7 views 3 years ago

Assistant Manager - Operations - Telecoms-South Africa

Open 125d Africa
South Africa

To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to treating…
WNS
7 views 3 years ago

Operations Agent: Sales Contact Centre (Night Shift)

Open 125d Africa
South Africa

Role Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. Candidates should be well versed in Inbound and/or…
WNS
6 views 3 years ago

Call Center Agent - Insurance - Claremont, South Africa

Open 125d Africa
South Africa

Main purpose: An exciting opportunity for senior Associates has just become available on our campaign in Claremont. We are looking for high performance individuals, with exceptional communication skills, to provide our…

Customer Retention
WNS
5 views 3 years ago

Group Manager - WFM

Open 125d Africa
South Africa

The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers and Real Time…

Cisco Erlang Microsoft Project Statistics
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WNS
5 views 3 years ago

Database Engineer – Century City - South Africa

Open 125d Africa
South Africa

Purpose of the Role You will be leading a team of technical professionals that are required to support all areas of the enterprise, ensuring all databases run at optimal performance. Database structures and tables are…

Agile Automation Big Data C# ETL +10 skills
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WNS
4 views 3 years ago

Call Center Agent - Inbound/Outbound - Bellville, South Africa

Open 125d Africa
South Africa

We are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver effective solutions for customers, to enable collections and minimize bad-debt…
WNS
3 views 3 years ago

Call Centre Operations Manager: Travel (Sabre) (Night Shift)

Open 125d Africa
South Africa

We are looking for a professional, high performance individual, with exceptional leadership and client liaison skills , to be responsible for managing and leading a team of Team Leaders to achieve performance targets,…

Agile Performance Management
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WNS
5 views 3 years ago

Night Shift Customer Service Agent - Claremont

Open 125d Africa
South Africa

Job Description Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed…

Customer Retention
WNS
3 views 3 years ago

Senior Group Manager - Operations - South Africa

Open 125d AfricaSenior
South Africa

The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & strive to deliver excellent customer experience. You are accountable for…

Performance Management
WNS
4 views 3 years ago

Quality Manager

Open 125d AfricaContract
South Africa

This role exists to be the head of our quality function, responsible for the delivery of this function for our client. The role is required to ensure that we deliver the best possible customer experience to any of our…

Six Sigma
WNS
6 views 3 years ago

Call Center Agent - Dutch Speaking - Claremont, South Africa

Open 125d Africa
South Africa

Key Responsibilities: 1. Transaction Processing Transactions include: • Tenders, quotations, renewals, credit checks & gas confirmations, setting up accounts & contracts, handling exceptions and rejections, new starts,…
WNS
5 views 3 years ago

ACCOUNTS PAYABLE WITH ENGLISH/ITALIAN/SPANISH/FRENCH

Open 125d Europe
Romania

PO Invoice processing and responsible for coding NON-PO invoices using the ERP Accounting System; Perform Travel and Expenses activities; Monitor and clear ‘on hold’ invoices in a timely manner; Supplier liaison via…

Accounts Payable ERP Oracle SAP
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WNS
9 views 3 years ago

Customer Service Representative - German or French language

Open 125d Europe
Romania

Back office, Non-Voice with excellent comprehension and business writing skills WNS policy on background checks to be followed Excellent domain expertise – pertaining to specific class of business with a good…
WNS
5 views 3 years ago

Call Center Agent - Inbound - Durban - Hippo Park, South Africa

Open 125d Africa
South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention
WNS
5 views 3 years ago

Sr Sourcing Manager (Procurement)

Open 125d AfricaContractSenior
South Africa

The Sr. Sourcing Manager will execute complex sourcing projects, from start to finish, including but not limited to – sourcing requests validation per client guidelines, requirements analysis for the bid packages,…

Process Improvement Program Management
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WNS
6 views 3 years ago

Call Center Agent - Inbound/Outbound - Claremont, South Africa

Open 125d Africa
South Africa

We are looking for customer-focused and results-orientated individuals, with sound problem-solving and interpersonal skills, to deliver effective solutions for customers, to enable collections and minimize bad-debt…