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WNS

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157 jobs
WNS
2 views 2 years ago

CUSTOMER SERVICE AGENT : GERMAN SPEAKING

Open 79d Africa
South Africa

Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…
WNS
2 views 2 years ago

Lead Technical Consultant

Open 79d APACLead
Australia

The Job Description for the Lead Technical Consultant is as below: Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural…

Agile Linux
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WNS
2 views 2 years ago

Team Lead / Manager - Operations, Workforce, Training and/or Quality Team

Open 79d APACLead
Malaysia

Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational…
WNS
2 views 2 years ago

Lead Technical Consultant

Open 79d APACLead
Australia

Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural & development standards for the project in adherence to Appian…

Agile .NET J2EE Linux MySQL +4 skills
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WNS
4 views 2 years ago

Senior Technical Consultant

Open 79d APACSenior
Australia

Requirement gathering and analysis. Design integration requirements with other third-party platforms. Designing data models. Defining architectural & development standards for the project in adherence to Appian…

Agile .NET J2EE Linux MySQL +4 skills
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WNS
1 views 2 years ago

V-Lead Technical Consultant

Open 79d APACLead
Australia

Application Development Bachelors Degree
WNS
3 years ago

Assistant Manager - Operations

Open 79d APAC
Sri Lanka

Ensure Vendor maintenance is accurate and timely Ensure proper handling and coding of invoices to maintain general ledger expense account and inventory records Ensure all Travel & Expense claim processing is…

Accounts Payable ERP General Ledger
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WNS
1 views 3 years ago

Assistant Manager - Operations

Open 79d Africa
South Africa

Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI’s like inbound calls, call waiting, and call abandonment. Assists with taking agents’…
WNS
5 views 3 years ago

Call Center Agent - Travel - Century City, South Africa

Open 79d Africa
South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention
WNS
3 views 3 years ago

Call Center Agent - Inbound - Durban - Grid Eye, South Africa

Open 79d Africa
South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention
WNS
2 views 3 years ago

Junior Business Process Analyst

Open 79d AfricaJunior
South Africa

The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units. Key Responsibility Areas 1. Process and…

Data Modeling RPA SharePoint Stakeholder Management Visio
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WNS
3 views 3 years ago

Call Center Agent - Inbound - Centurion, South Africa

Open 79d Africa
South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention
WNS
4 views 3 years ago

Insurance senior call center advisors

Open 79d AfricaSenior
South Africa

Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on incomplete information in their policy or validation of…
WNS
4 views 3 years ago

PROCUREMENT with FRENCH/ENGLISH/ITALIAN/GERMAN/SPANISH

Open 79d Europe
Romania

Assist Senior Buyer to coordinate and review document process performance with client on a regular basis; Handle complex invoice concerns and dissatisfied customers (internal & external); Purchase Requisition…

Microsoft Access Oracle SAP
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WNS
1 views 3 years ago

Assistant Manager - Operations - Telecommunications

Open 79d Africa
South Africa

We are looking for experienced TL's to join our team based in Claremont. This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and…
WNS
3 views 3 years ago

Team Leader: Sales Contact Centre (Night Shift)

Open 79d Africa
South Africa

Role Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound…
WNS
3 views 3 years ago

Assistant Manager - Operations - Telecoms-South Africa

Open 79d Africa
South Africa

To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to treating…
WNS
3 views 3 years ago

Operations Agent: Sales Contact Centre (Night Shift)

Open 79d Africa
South Africa

Role Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. Candidates should be well versed in Inbound and/or…
WNS
5 views 3 years ago

Call Center Agent - Insurance - Claremont, South Africa

Open 79d Africa
South Africa

Main purpose: An exciting opportunity for senior Associates has just become available on our campaign in Claremont. We are looking for high performance individuals, with exceptional communication skills, to provide our…

Customer Retention
WNS
3 views 3 years ago

Group Manager - WFM

Open 79d Africa
South Africa

The purpose of this position is to assume responsibility for the forecasting, planning and resourcing function within our campaigns, as well as the management of a team of Planners, Schedulers and Real Time…

Cisco Erlang Statistics
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