WNSGlobalServices144

Director - Transitions

Thorough project planning and reporting to clients, internal stakeholders and transition leaders Thorough and proactive project review – Risk, Issue, escalation and milestone management Identify areas for efficiency…

CRM Six Sigma

Call Center Agent - Travel - Century City, South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention

Analytics Cognos Data Engineering SAS SQL +1 skills

Analyst - RNA

Open 129d APAC

Australia

Role Specification Data Analyst Analyse, code, develop, deploy and test pricing data Present trends and business cases to management and enable business decisions Focus on Data Engineering, Data Manipulation, Data…

Analytics Cognos Data Engineering SAS SQL +1 skills

Analyst - RNA

Open 129d APAC

Australia

Role Specification Data Analyst Analyse, code, develop, deploy and test pricing data Present trends and business cases to management and enable business decisions Focus on Data Engineering, Data Manipulation, Data…

RPA Business Analyst - South Africa

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry…

Call Center Agent - Inbound - Durban - Grid Eye, South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention

Voice Operations

Open 129d APAC

India

Applicant should be comfortable with voice profile Applicant should be comfortable working in a 24/7 shifts Applicant should have customer centric approach Both UG and Grad can apply

Team Leader - Collections - Utilities Contact Centre

Performance Management Stakeholder Management

An exciting opportunity for an Assistant Manager: Operations has just become available at WNS. We are looking for professional, high performance individuals , with sound leadership and problem solving skills, to lead a…

Junior Business Process Analyst

Open 129d AfricaJunior

Data Modeling Lucidchart RPA SharePoint Stakeholder Management +1 skills

The main purpose of this role is to map and document business processes as well as review the procedure manuals in consultation with business process owners and business units. Key Responsibility Areas 1. Process and…

Call Center Agent - Inbound - Centurion, South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention

BUYER with FRENCH/SPANISH/GERMAN/ITALIAN

Open 128d Europe

Romania

Purchase goods, materials, components or services in line with specified cost, quality and delivery targets Support the purchasing function and other relevant departments and communicate any supply problems which may…

Insurance senior call center advisors

Open 128d AfricaSenior

Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on incomplete information in their policy or validation of…

Microsoft Access Microsoft Project Oracle SAP

PROCUREMENT with FRENCH/ENGLISH/ITALIAN/GERMAN/SPANISH

Open 128d Europe

Romania

Assist Senior Buyer to coordinate and review document process performance with client on a regular basis; Handle complex invoice concerns and dissatisfied customers (internal & external); Purchase Requisition…

Assistant Manager - Operations - Telecommunications

We are looking for experienced TL's to join our team based in Claremont. This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and…

SPSS SQL Statistics Tableau

Sr. Analyst - Market Research (PMR Analyst) (R&A)

Open 128d APACSenior

India

• Populate databases (e.g., drug information, company deals, pricing, launch dates, global market access statistics) with information provided from various sources including secondary data from information resources or…

Team Leader: Sales Contact Centre (Night Shift)

Role Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Team Leader / Assistant Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Inbound…

Assistant Manager - Operations - Telecoms-South Africa

To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI’s to increase the profitability of the business, remaining committed to treating…

Operations Agent: Sales Contact Centre (Night Shift)

Role Purpose The role is ideal for talented and motivated inbound sales and service centric Call Centre Agents that enjoy facilitating sales via the telephone. Candidates should be well versed in Inbound and/or…

Team Leader - Outbound - Century City, South Africa

Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to obtain excellent records in call quality and sales delivery. He/she directs the telesales team as…