On-site 1st/2nd-line IT helpdesk technician in Porto supporting users and infrastructure: Windows/Microsoft 365, Active Directory/Entra ID, networking (TCP/IP, switching, Wi-Fi, DNS/DHCP), endpoint security and device lifecycle, plus tech support (VoIP, IPTV, CCTV, satellite/4G-5G) for a client's river fleet on the Douro.
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