What Principal Customer Success Jobs Ask For
Across 94 open Principal Customer Success postings that list skills, the ones mentioned most often are ai, saas, cloud.
Updated September 27, 2026
116 open Principal Customer Success postings. The percentages below are measured over the 94 of them that list skills at all.
| Skill | Mentioned in |
|---|---|
| ai | 64% |
| saas | 41% |
| cloud | 38% |
| analytics | 21% |
| agentic-ai | 19% |
| pre-sales | 19% |
| ai-enablement | 16% |
| salesforce | 16% |
| servicenow | 14% |
| automation | 13% |
| crm | 13% |
| gainsight | 13% |
| program-management | 13% |
| api | 11% |
| customer-retention | 11% |
| stakeholder-management | 11% |
| cybersecurity | 10% |
| generative-ai | 10% |
| go-to-market | 10% |
| machine-learning | 10% |
| solution-design | 10% |
| strategic-planning | 10% |
| aws | 9% |
| data-analytics | 9% |
| sql | 9% |
| tableau | 6% |
| atlassian | 5% |
| confluence | 5% |
| gcp | 5% |
| jira | 5% |
| oracle | 5% |
| sdlc | 5% |
"Mentioned in" counts postings that name the skill anywhere — including as a nice-to-have — so treat it as the ceiling, not the bar.
Browse 116 open Principal Customer Success jobs →
Across all Customer Success levels
Most Customer Success postings never state a level. This wider list covers them too.
- ai 4,394
- saas 3,958
- crm 2,592
- salesforce 2,368
- cloud 1,944
- automation 1,817
- analytics 1,653
- api 1,156
- customer-retention 1,005
- agentic-ai 947
- hubspot 869
- customer-onboarding 833