12 Months Contract Business Analyst – Cards & Technology #BJJ

Salary: $5,000 – $7,000 per month

12 Months Contract Business Analyst – Cards & Technology #BJJ

Salary: S$5,000 – S$7,000 per month

About the Role

Our client, a full-licence bank in Singapore, is seeking an experienced Business Analyst to join its Cards & Technology Team on a 12-month contract.

This is an excellent opportunity to contribute to a key banking technology programme spanning multiple project phases, from requirements analysis and solution design through testing, implementation and post-go-live support.

Working closely with Singapore and Head Office (HO) project teams, you will play a pivotal role in project governance, business requirements documentation, User Acceptance Testing (UAT), risk and issue tracking, and go-live readiness. The role is ideal for a hands-on professional who enjoys driving project deliverables, coordinating stakeholders and ensuring smooth implementation in a dynamic banking environment.

Key Responsibilities

1. Project Delivery & Governance

• Coordinate project activities, milestones and deliverables across multiple implementation phases, maintaining integrated project plans, RAID logs, decision registers and action trackers.

• Organise project workshops and governance meetings, prepare meeting minutes, track action owners and deadlines, and support management reporting.

• Support current-state process mapping, requirements gathering, user stories, acceptance criteria and Singapore-specific localisation.

• Coordinate Functional Specification Document (FSD) and Technical Specification Document (TSD) reviews, consolidating feedback, identifying gaps and tracking changes and approvals.

• Maintain project documentation and traceability records using Jira, Confluence and controlled document repositories, ensuring proper governance and audit readiness.

2. UAT, Testing & Implementation Readiness

• Coordinate UAT planning and execution, including system access, test data, tester schedules, test cases and progress tracking.

• Monitor testing results, evidence, defects, retesting and regression testing, ensuring issues are followed through to resolution within agreed Service Level Agreements (SLAs).

• Track operational readiness requirements covering operational risk assessments, regulatory obligations, Standard Operating Procedures (SOPs), training and communications.

• Support data cleansing, migration validation, dress rehearsals, cutover planning, command-centre arrangements and go-live readiness assessments.

• Coordinate post-implementation hypercare, Day 1/Day 2 outcomes, outstanding items, lessons learned and handover to Business-As-Usual (BAU) teams.

3. Stakeholder Engagement & Project Reporting

• Liaise closely with Singapore and Head Office project teams, business stakeholders and technology teams to maintain alignment throughout the project lifecycle.

• Maintain accurate project trackers, status reports, documentation and supporting evidence to provide clear visibility of progress and outstanding deliverables.

• Drive timely follow-up on project actions, issues, risks and dependencies, escalating material concerns to the appropriate stakeholders.

• Facilitate cross-functional discussions to resolve gaps, clarify requirements and support effective project execution.

• Support programme leadership with project coordination, implementation planning and operational readiness activities.

Requirements

• 3–5 years of relevant experience in business analysis, project delivery or Project Management Office (PMO) support within banking, payments or financial services.

• Hands-on exposure to the project lifecycle, including requirements gathering, design reviews, System Integration Testing (SIT), UAT, defect management, data migration, cutover and post-implementation support.

• Proficiency in Jira, Confluence and Microsoft Office applications, particularly Excel, PowerPoint and Word.

• Experience in project documentation, document control, status reporting, audit evidence management and deliverable tracking.

• Strong analytical, organisational and documentation skills, with excellent attention to detail.

• Effective communication and stakeholder coordination skills, with the ability to work across Singapore and Head Office teams.

• Ability to manage competing priorities, meet project deadlines and consistently follow through on deliverables.

• A structured, proactive and dependable working style, with strong problem-solving and coordination capabilities.

• Experience in cards issuing/acquiring, personal loans, transaction processing or card-related technology projects will be an advantage.

Reporting Structure

• Report to Business Project Manager.

• Work closely with Singapore and Head Office programme leadership and cross-functional project teams.

• Support project governance, documentation, requirements traceability and implementation readiness, while key business decisions, prioritisation and go-live approvals remain with the designated management teams.

What Makes This Opportunity Attractive?

• Banking technology exposure: Gain hands-on experience supporting a major banking project across multiple delivery phases.

• End-to-end project involvement: Build practical experience spanning business requirements, solution design, UAT, cutover and post-implementation support.

• Regional stakeholder engagement: Collaborate with Singapore and Head Office teams in a structured project environment.

• Valuable career development: Strengthen your expertise in business analysis, project governance, testing coordination and implementation readiness.

• Specialised domain experience: Candidates with cards, payments or transaction-processing exposure can further develop their banking technology skill set.

Key Success Measures

• Maintain accurate and up-to-date project plans, RAID logs, action trackers and requirements traceability records.

• Deliver timely project minutes, status reports, documentation and follow-up actions.

• Ensure project evidence and supporting documentation are complete and readily accessible.

• Support testing, operational readiness and cutover activities according to agreed timelines.

• Minimise project delivery gaps through proactive coordination, effective tracking and consistent stakeholder follow-through.

Interested candidates with banking project delivery or business analysis experience are encouraged to apply. Take the next step in your career by contributing to technology and transformation initiatives within Singapore's banking sector.

· Email resume to janntan@recruitexpress.com.sg

· (Jann) Tan Wei Ying (R1103708)

· Recruit Express Pte Ltd; EA License No 99C4599