1st Line IT Support Analyst
Posted Updated 6
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Summary
Provide 1st line technical support in an MSP environment, troubleshooting Windows OS (7/10/11) and Microsoft technologies including Active Directory, Office 365, and basic networking.
Salary: £25,000 - 30,000 per year Requirements: Previous experience in a 1st Line Support or Helpdesk role within an MSP environment Strong troubleshooting and problem-solving skills Familiarity with Windows 7, 10, and 11 Experience with Microsoft technologies, including Active Directory, Group Policy, server maintenance, and Office 365 (Exchange, OneDrive, and SharePoint) Basic understanding of Azure Basic networking knowledge, including IP addressing, DHCP, and DNS Knowledge of VMware or virt…