2nd Line Helpdesk and Infrastructure Support

Salary: £45,000 - 45,000 per year Requirements: Previous experience in a second-line IT support or technical service desk role within a Managed Service Provider environment Previous experience supporting IT infrastructure Understanding of networking, IT security, web servers and patch management Excellent verbal and written communication skills Ability to prioritise workloads and work effectively in a fast-paced environment Proactive approach to resolving technical issues and improving IT proce…