2nd Line IT Support
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Summary
Second-line IT support engineer at a school in Peterborough (onsite, 3-month contract via Reed Technology): troubleshooting hardware, software and network issues, administering Microsoft 365, Windows and Active Directory, assisting with SCCM deployments and device management, resolving escalated tickets, and mentoring junior IT staff.
Salary: £? - ? per year Requirements: Enhanced DBS with Updates Service preferred Responsibilities: Provide second-line support to users across the school. Troubleshoot hardware, software, network and system issues. Support and administer Microsoft 365, Windows and Active Directory environments. Assist with SCCM administration, software deployments and device management. Work with the IT Manager on infrastructure-related tasks and projects. Support, mentor and guide junior IT staff. Manage and …