Account Manager
You will manage strategic merchant accounts, build long-term partnerships, and identify growth opportunities. You will lead commercial discussions, manage projects across accounts, communicate customer feedback, and prioritize work to deliver high-quality results on time.
Responsibilities
- Collaborate on team and individual merchant accounts
- Build trust and long-term merchant partnerships
- Identify growth opportunities and lead commercial discussions
- Manage short- and long-term projects across accounts
- Provide customer feedback to improve products and merchant experience
- Prioritize tasks and resolve issues to meet project deadlines
Requirements
- 3 to 6 years of experience in a client-facing and commercial role
- Experience in enterprise software, technical infrastructure, financial services, or on the merchant side
- Experience presenting, negotiating, and structuring complex pricing models
- Full professional written and verbal English proficiency
Benefits
- Hybrid work arrangement with two work-from-home days per week