Account Manager

Overview

We are designing the grid of the future!

The Account Manager is responsible for the strategic growth, relationship development, and commercial performance of a portfolio of assigned EPE clients. The Account Manager serves as the primary Business Development owner for assigned accounts and is accountable for expanding EPE’s footprint, creating qualified opportunities, growing revenue, and strengthening relationships throughout the client organization.

This is an active business development role, not solely a relationship-management position. Account Managers are expected to proactively uncover opportunities, establish new relationships throughout assigned accounts, cross-sell EPE capabilities, and engage the appropriate technical and executive resources to advance opportunities.

The Account Manager develops a comprehensive understanding of each client’s organization, strategic priorities, capital investments, regulatory drivers, procurement environment, current EPE engagements, and future needs. Using this intelligence, they develop and execute account strategies designed to increase EPE’s relationship penetration, service penetration, pipeline, and revenue.

Account Managers work closely with EPE’s Technical Business Development Strategists, Line of Business (LOB) leaders, technical subject matter experts, executive leadership, and operational teams. The Account Manager brings deep knowledge of the client, while Technical BD Strategists and LOB leaders bring deep knowledge of the technical market and solutions. Together, they translate client needs and market intelligence into actionable business opportunities.

Depending on client size, complexity, and strategic importance, an Account Manager may be responsible for several assigned accounts. Regular client engagement and an active presence within assigned accounts are essential to success.

Responsibilities

How you can make an impact:

• Develop and maintain strategic account plans with annual growth targets and quarterly action plans aligned with revenue, pipeline, opportunity creation, and relationship objectives.

• Understand each client’s organizational structure, strategic priorities, capital programs, regulatory environment, procurement strategy, and operational challenges to guide account growth.

• Track account performance, including active projects, revenue, pipeline, key relationships, services delivered, competitive positioning, and growth opportunities.

• Conduct account whitespace analyses to identify expansion opportunities across client departments, operating companies, geographic locations, and Lines of Business (LOBs), coordinating a unified EPE account strategy.

• Build strategic relationships across client organizations, including executives, technical teams, operations, procurement, sourcing, and contract management, reducing reliance on individual contacts.

• Map key stakeholders, decision-makers, influencers, and client advocates; address relationship gaps and cultivate champions who support introductions and account growth.

• Drive organic account growth by proactively identifying client needs, developing qualified opportunities, and expanding EPE’s services beyond existing engagements and incoming RFPs.

• Partner with Technical Business Development Strategists, LOB leaders, and subject matter experts to align EPE capabilities with client needs and pursue cross-selling and follow-on opportunities.

• Maintain a qualified pipeline of near- and long-term opportunities with defined stakeholders, internal ownership, next steps, advancement strategies, and timelines.

• Monitor client developments, regulatory filings, capital plans, procurement activity, leadership changes, and competitor activity to identify opportunities and mitigate risks.

• Manage opportunities from identification through award, coordinating client engagement, technical discovery, proposal development, pursuit strategy, and follow-up with the responsible LOB.

• Support proposals, RFP responses, and bid/no-bid decisions by providing client intelligence, competitive insights, procurement considerations, win themes, and differentiated positioning.

• Plan and lead Customer Business Reviews (CBRs), executive meetings, and strategic client engagements to assess performance, understand emerging needs, identify opportunities, and establish follow-up actions.

• Coordinate account commercial requirements, including Master Services Agreements (MSAs), rate agreements, vendor registrations, contract renewals, invoicing concerns, and accounts receivable issues.

• Serve as the central Business Development coordinator for assigned accounts, aligning Technical BD, LOBs, Finance, Operations, and executive leadership while maintaining accurate Salesforce records, forecasts, performance reporting, and follow-through.

Qualifications

Bring your passion, here's what’s needed:

• Bachelor’s degree in Business, Engineering, Energy, Finance, Economics, Communications, or a related field.

• Minimum of 5 years of experience in account management, business development, consulting, professional services, sales, or other client-facing roles.

• At least 3 years of experience in the electric utility, power, energy, engineering, or related industry preferred.

• Demonstrated success managing and growing complex B2B client relationships, including expanding engagement across multiple departments, business units, and decision-makers.

• Proven ability to identify client needs and convert account intelligence, relationships, and market insights into qualified business opportunities.

• Experience developing strategic account plans, stakeholder engagement strategies, opportunity pipelines, forecasts, and revenue growth plans.

• Strong understanding of strategic account management, organic growth, cross-selling, opportunity qualification, and client retention strategies.

• Ability to analyze account performance, revenue, pipeline, forecasts, competitive dynamics, procurement processes, and commercial data to guide growth strategies.

• Strong working knowledge of Salesforce or other CRM platforms and proficiency in Microsoft PowerPoint, Excel, Word, and Outlook.

• Excellent communication, presentation, and executive engagement skills, with the ability to interact effectively with client executives, managers, technical leaders, procurement professionals, and internal leadership.

• Exceptional relationship-building, consultative questioning, and active listening skills, with the ability to establish trust, uncover client needs, and navigate complex organizations.

• Demonstrated ability to lead client meetings, executive discussions, Customer Business Reviews (CBRs), and strategic account planning sessions effectively.

• Proven ability to collaborate across technical and commercial teams, influence stakeholders without direct authority, manage multiple complex accounts, and maintain strong organization and follow-through.

• Preferred experience working directly with electric utilities or selling engineering, consulting, technology, or professional services, with familiarity in utility procurement, MSAs, professional-services agreements, RFPs, rate agreements, and vendor management.
• Preferred experience includes managing enterprise utility accounts, established relationships across utility organizations, and working knowledge of transmission, distribution, grid modernization, planning, regulatory, energy markets, interconnection, electrification, or digital solutions. A demonstrated record of account growth through relationship expansion, cross-selling, proactive opportunity development, and executive-level client engagement is highly desirable. Willingness to travel regularly to client locations, EPE offices, and industry events is required.

Lead the Change!

Be a part of an innovative team shaping the grid of the future through advanced energy intelligence. For more than half a century, Electric Power Engineers (EPE) has partnered with power and energy clients across the globe, providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space, we are focused on building a modern, secure, and resilient grid. Join us in making an impact on the communities we serve and the environment in which we live. Together we can transform the future of energy.

How we support you:

• Comprehensive health and wellness benefits including medical, dental, and vision with 100% premium coverage for you
• Generous PTO and paid holidays
• MyShare Employee Ownership Program
• Work with industry leaders
• 401K, up to a 4% match (100% vested from day 1)

Location: This position will be remote US

Travel: Occasional travel may be needed (10% or less)

EPE is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster, and its supplement are available using the following links: EEOC is the Law Poster

Third-Party Recruiting Notification

EPE does not accept unsolicited resumes from third-party recruiters. Any unsolicited third-party resumes forwarded by recruiters to EPE via our career page or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EPE will not pay a fee to a third-party recruiter or agency without a previously signed third-party agreement and has not coordinated their recruiting activity with the appropriate member of the Talent Acquisition team.

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