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hilticareers.avature.net

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Account Manager

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Job Purpose:

As Account Manager , you will be responsible for managing and growing relationships with key construction and industrial clients during the execution phase of major projects. You will act as a strategic partner, ensuring Hilti’s innovative solutions are effectively integrated into ongoing projects, driving value, efficiency, and long-term customer loyalty.

Key Responsibilities:

  • Client Relationship Management:
    Own and nurture relationships with key stakeholders across assigned projects, including contractors, engineers, and procurement teams.
  • Project Execution Support:
    Ensure Hilti products, software, and services are effectively implemented during the mid-phase of construction projects.
  • Sales & Business Development:
    Identify upselling and cross-selling opportunities within ongoing projects to maximize share of wallet.
  • Consultative Selling:
    Provide technical consultation and product demonstrations to address project-specific challenges.
  • Collaboration:
    Coordinate with internal teams (engineering, logistics, marketing, customer service) to ensure seamless project delivery.
  • Market Intelligence:
    Monitor competitor activity, market trends, and customer feedback to inform strategic decisions.
  • Reporting & Forecasting:
    Maintain accurate records of project progress, sales activities, and forecasts using CRM tools.

Qualifications:

  • Bachelor’s degree in Engineering, Business, or related field (Civil or Mechanical preferred)
  • 2+ years of experience in B2B sales, project management, or construction industry
  • Strong understanding of construction project lifecycles and stakeholder dynamics
  • Excellent communication, negotiation, and presentation skills
  • Proficiency in CRM systems and Microsoft Office Suite
  • Valid driver’s license and willingness to travel within assigned territory

What Hilti Offers:

  • Competitive compensation and performance-based incentives
  • Comprehensive training and career development programs
  • Company vehicle, mobile phone, and laptop
  • Opportunities for international mobility and advancement

Skills

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