ACCOUNT MANAGER
Posted Updated
Job Purpose:
As Account Manager , you will be responsible for managing and growing relationships with key construction and industrial clients during the execution phase of major projects. You will act as a strategic partner, ensuring Hilti’s innovative solutions are effectively integrated into ongoing projects, driving value, efficiency, and long-term customer loyalty.
Key Responsibilities:
- Client Relationship Management:
Own and nurture relationships with key stakeholders across assigned projects, including contractors, engineers, and procurement teams. - Project Execution Support:
Ensure Hilti products, software, and services are effectively implemented during the mid-phase of construction projects. - Sales & Business Development:
Identify upselling and cross-selling opportunities within ongoing projects to maximize share of wallet. - Consultative Selling:
Provide technical consultation and product demonstrations to address project-specific challenges. - Collaboration:
Coordinate with internal teams (engineering, logistics, marketing, customer service) to ensure seamless project delivery. - Market Intelligence:
Monitor competitor activity, market trends, and customer feedback to inform strategic decisions. - Reporting & Forecasting:
Maintain accurate records of project progress, sales activities, and forecasts using CRM tools.
Qualifications:
- Bachelor’s degree in Engineering, Business, or related field (Civil or Mechanical preferred)
- 2+ years of experience in B2B sales, project management, or construction industry
- Strong understanding of construction project lifecycles and stakeholder dynamics
- Excellent communication, negotiation, and presentation skills
- Proficiency in CRM systems and Microsoft Office Suite
- Valid driver’s license and willingness to travel within assigned territory
What Hilti Offers:
- Competitive compensation and performance-based incentives
- Comprehensive training and career development programs
- Company vehicle, mobile phone, and laptop
- Opportunities for international mobility and advancement