Administration Assistant

Open 35d

Provide administrative and operational support to the sales team, ensuring seamless coordination between clients, trainers, and internal teams.
Handle incoming and outgoing couriers, ensuring timely dispatch and tracking of documents, training materials, and essential packages.
Maintain and update internal databases and CRM systems, ensuring accurate and up-to-date information regarding their skills, certifications, and availability.
Assist in processing sales orders related to training sessions, ensuring proper documentation, follow-up, and timely execution.
Prepare training schedules, contracts, proposals, and reports using MS Office (Excel, Word, PowerPoint, Outlook)
Ensure timely follow-up on client requests, quotations, and feedback, ensuring a high level of customer satisfaction.
Organize and maintain all relevant sales and trainer-related documentation, ensuring it is easily accessible for future reference.
Ensure all trainer and client interactions, schedules, and feedback are accurately recorded in the CRM system to streamline operations.

Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
Bilingual proficiency in Arabic and English (both written and verbal) is a plus.
Proficiency in MS Office Suite (Excel, Word, PowerPoint, Outlook) is essential.
Experience with CRM software (e.g., Salesforce, Zoho) is a plus.
2-3 years of experience in admin coordination, or administrative roles are mandatory.
Strong organizational and multitasking abilities with great attention to detail.
Excellent communication and interpersonal skills for handling clients and vendors
Ability to manage time effectively and handle competing priorities.