Administrative Assistant

Job Description

The role involves verifying non-legal aspects of client medical accounting and ensuring accuracy in billing records. The position requires communication with medical providers, updating internal records, and supporting attorneys and team members throughout the case process.

Key Duties

• Verify non-legal aspects of client medical accounting.
• Contact medical providers via email, fax, or phone to confirm balances and billing accuracy.
• Access and navigate third-party websites for verification and billing confirmation.
• Update the Balance Verification spreadsheet with new information.
• Report discrepancies to Legal Assistants or Attorneys for resolution.
• Assist attorneys and team members in verifying numbers throughout the case, following Smart Advocate checklist.
• Check Chartswap daily for updated balance verification and billing inquiries.
• Regularly update the dashboard to reflect the latest verification activity and status.

Responsibilities

• Maintain punctuality and adhere to office hours (e.g., 8am–5pm, Monday–Friday).
• Demonstrate ability to multitask effectively.
• Ensure attention to detail and accuracy in all tasks.
• Show proficiency with numbers and Microsoft Word/Excel.
• Communicate clearly with strong written and verbal skills.
• Provide excellent customer service and maintain a positive attitude.
• Collaborate effectively in a team environment.
• Work comfortably for prolonged periods at a desk and computer.

Skills & Qualifications

• Strong multitasking ability.
• High attention to detail and accuracy.
• Numerical proficiency.
• Proficiency in Microsoft Word and Excel; comfortable with daily computer use.
• Strong written and verbal communication skills.
• Customer service orientation.
• Positive attitude and team-oriented mindset.

Requisitos