Analyst, Cadence and Prelude - III Epic (Remote)

The Epic Cadence and Prelude Analyst III is a senior subject matter expert in the design, configuration, testing and implementation of complex, cross-functional projects spanning the entire patient access experience. This role defines configuration standards, validation strategies, and integration frameworks that align patient access, operational, and financial workflows into a unified, high-performing platform. The Analyst III collaborates with enterprise architecture, clinical operations, and revenue management teams to optimize the front-end revenue cycle, ensuring solutions deliver registration accuracy, compliant billing, and seamless data exchange. This position provides input on technical and governance, change management, and innovation in patient access workflows.

• Lead cross-functional projects involving both Prelude and Cadence to design and implement seamless, end-to-end patient access workflows.
• Execute comprehensive testing plans in collaboration with the team and key stakeholders
• Oversee validation strategy, regression testing frameworks, and release planning for all Prelude and Cadence initiatives
• Strong proficiency in Cadence and Prelude applications functionality and lead process improvement efforts
• Mentor and provide guidance to analysts, fostering their growth in both Prelude and Cadence
• Act as the primary technical liaison to operational workgroups for scheduling and registration, translating strategic goals into a unified system roadmap
• Champion best practices for system build and workflow design across the entire patient access landscape
• Develop and oversee comprehensive, integrated testing strategies for major enhancements

Required:

• 7+ years of experience in Epic Prelude and Cadence application including one full implementation
• Proven expertise in the integration and data flow between Prelude, Cadence, and other patient access applications e.g. MyChart
• Demonstrated experience leading large-scale projects impacting patient access
• Strong ability to influence stakeholders and facilitate design sessions with operational leaders
• up to 25% travel
• College degree in computer science, information science or equivalent work experience

• Cadence Certification, Prelude Certification, RTE

• Maintenance: Active maintenance of certifications via Epic’s New Version Training (NVT) is required to retain system build credentials.

Preferred:

• Proven project management experience in large scale transformations
• Experience in one Epic Implementation full cycle

• Epic certification(s) in at least one other relevant application

• Project management or process improvement certification (PMP, Lean Six Sigma (Green Belt), Agile, etc.)

Additional Competencies:

• Strong analytical, communication, and troubleshooting skills

• Ability to understand business requirements and their impact on technical solutions

• Ability to work in a complex environment to manage multiple concurrent communication needs

• Skill at tracking tasks, defining next steps, identifying owners, and holding others accountable

• Ability to coordinate activities and facilitate meetings involving multiple stakeholders, including vendors, subject matter experts, interface engine developers, and end user

• Adaptability/flexibility-Demonstrating flexibility with respect to changing end user business needs

• Critical thinking- The ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

• Dependability- The ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient and timely manner

• Initiative- The ability and willingness to recognize assignments or tasks that need to be completed to seek out additional assignments or tasks and to help others

• Interpersonal Skills- The ability to communicate information clearly and concisely with project leadership and subject matter experts

• Learning- The ability and willingness to learn new software and systems

• Listening- Listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making the point, and repeating information to ensure accuracy

Problem Solving

• Seeking, logically examining, and interpreting information from different sources to determine a problem cause and developing a course of action to resolve the problem and to prevent its recurrence

• Resilience

• The ability to preserve in difficult situations, overcome obstacles and reach high levels of performance when faced with stressful work situations and time pressures

• Develop Talent- The ability to develop analysts’ individual skills and align overall team abilities to support business goals.