Analyst Programmer (Service Centre) – Various Posts
NewBe an early applicantApplication Deadline \: 15 September 2026
Date of Issue \: 1 September 2026
Vacancy Notification Circular No. HOITD2609001
Position | \: | Analyst Programmer (Service Centre) – Various Posts Post A – Call Centre Operations Post B – Operation Automation and Production Control |
Rank | \: | Analyst Programmer |
Department / Cluster | \: | Information Technology and Health Informatics Division, HA Head Office |
Pay | \: | HK$42,259 to HK$64,518 (HGPS Point 17 to 26) per month including Monthly Allowance Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance. |
Key Responsibilities\:
Conduct detailed system analysis and problem diagnosis; propose, develop and implement IT solutions.
Assist in provision of consultancy based on information technology and industry expertise.
Prepare requirement specifications and cases of testing; maintain systems documentations / reports and monitor service provision of IT solutions.
Provide proficient configuration, testing, technical operational and competent level of user support on system hardware, software or services.
Provide IT technical operations and systems support including system administration, patch management, configuration management, change management, performance management, incident management and problem management.
Prepare user guide and conduct user training.
Supervise junior staff and resolve technical issues for IT systems.
Provide after office hours’ system support.
Entry Requirements\:
- Degree in Computer Science or relevant disciplines; or equivalent.
- 4 years’ post qualification Information Technology (IT) related experience.
Preferable Attributes/Exposure\:
For Post A
Proven experience in the following areas\:
- Development, implementation and support of large-scale IT systems
- Application development with React Native and Spring
- PostgreSQL database
- Integration of Client Relationship Management (CRM) system and DevOps applications
- Continuous Integration (CI) and Continuous Deployment (CD) with GitHub Actions and OpenShift
For Post B
Proven experience in the following areas\:
- Technical operations and support in Unix and / or Linux platform
- Job scheduling function
Implementation of deep learning models and large language models (LLMs)
For Both Posts
Mature, self-motivated and a good team player committed to high quality services and able to work under pressure.
Good analytical, problem solving, interpersonal and communication skills.
Good command of spoken and written English and Chinese.