Application Support Engineer

We are seeking an experienced Application Support Engineer to join our dynamic team in Maharashtra. The ideal candidate will have a strong background in application and production support, with a focus on providing high-quality technical assistance to our clients. As an Application Support Engineer, you will be responsible for troubleshooting and resolving issues related to applications, ensuring optimal performance and reliability. Key Responsibilities: - Provide L2 and L3 support for various applications, addressing technical issues and ensuring timely resolution. - Collaborate with development teams to identify and resolve application bugs and performance issues. - Monitor application performance and conduct regular maintenance to ensure system stability. - Assist in the deployment of new applications and updates, ensuring minimal disruption to users. - Document support processes and maintain knowledge base articles for common issues and resolutions. - Communicate effectively with clients to understand their needs and provide appropriate solutions. Required Skills: - Strong experience in application support and production support environments. - Proficiency in troubleshooting and resolving technical issues. - Familiarity with L2 and L3 support processes. - Excellent communication and interpersonal skills. - Ability to work collaboratively in a team-oriented environment. If you are a proactive problem-solver with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.