Applications Integrations Systems Analyst (2023641) at Nahdi

Applications Integrations Systems Analyst (2023641) at Nahdi in جدة, S02, SA. This full‑time on‑site position offers great opportunities for career growth.

Implement and deploy applications software, providing staff support and training, ensuring regulatory compliance and data security, analyzing data for operational insights, monitoring application performance, safeguarding patient privacy, and aligning IT solutions with clinical needs to improve healthcare delivery.

Responsibilities

• Support the development of new applications or customization of existing ones to meet the unique needs of the retail industry.
• Act as level2 support for assigned applications, resolving bugs or errors within agreed SLAs.
• Analyze end‑user requirements and design solutions that streamline processes, improve patient care, and enhance operational efficiency.
• Assist with the implementation of new software applications or major updates, ensuring minimal disruption to daily operations and compatibility with existing systems.
• Utilize IT data for analysis and reporting to identify areas for improvement.
• Collaborate with vendors that provide specialized application support to meet end‑user needs.
• Continuously monitor application performance in a fast‑paced retail environment and identify opportunities for improvement.
• Maintain patient privacy in all applications, adhering to confidentiality and data‑protection best practices.
• Stay abreast of technological advancements in IT and pharmacy sectors, exploring solutions such as telepharmacy, mobile health apps, and AI‑driven tools.
• Collaborate with pharmacists, healthcare providers, and insurance companies to ensure IT solutions align with business needs and support effective healthcare delivery.

Job Requirements

Education

BSc in IT (preferably in MIS Systems Design) or a related field.

Experience

3+ years in an IT applications function, preferably in retail or a related industry.

Computer Skills

• Proficiency with specific store applications and general retail systems.
• Proficiency in languages such as SQL, Java, Python, or .NET.
• Experience with database technologies like SQL Server, Oracle, and MySQL.
• Knowledge of various phases of SDLC.
• Familiarity with common ERP and CRM platforms, such as SAP, Oracle, and Salesforce.
• Experience with BI tools like Tableau and Power BI.
• Understanding of operating systems such as Windows and Linux.

Languages

English and Arabic.

Work Environment

Indoors: 100% – Outdoors: 0%
Working days: 5 per week – Days off: 2 per week
Working hours: 8:00AM – 6:00PM (1‑hour break)