Assistant Manager Affordable Housing- Paloma Gardens
WHAT MAKES VOA SPECIAL?
VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran’s efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor’s efforts to become self-sufficient and reach their full potential.
JOB SUMMARY
Responsible for the timely and accurate completion of the application, certification and recertification processes;
Assisting the property manager by addressing the daily needs and issues of residents; and responsible for
Property operations in absence of the Property Manager, including problem-solving and making sound decisions.
JOB DUTIES
- Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software.
- Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
- Collection and posting of resident rents and utilities, deliver rent delinquency notices and review of resident ledgers to reconcile accounts.
- Maintains applicant waitlist and resident files in accordance with program regulations., conducts semi-annual waitlist updates., and compiles program required documents for annual financial audit.
- Enter coded invoices into property management software.
- Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Property Manager
- Collaborates with Service Coordinators to enhance resident quality of life.
- Mandatory COS Certification, LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment.
- Predictable, consistent attendance.
- Performs all other duties as assigned.