Assistant Manager - Instructional Design (MOA Pasay) | Onsite
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Summary
Onsite Assistant Manager for Instructional Design at MOA Pasay. Day to day, this person manages training/content processes, coaches team members, ramps up new hires quickly, handles escalations, interacts with clients, and ensures compliance with policies and information security standards.
Work Setup: Onsite (MOA Pasay)
Qualifications:
- At least 2 years in college (No back subjects)
- At least 1 year in Instructional Design or Content Development
- Portfolio required
Responsibilities:
- Manage the process and take corrective steps where necessary or make incremental improvements
- Provide coaching and feedback to team members to enable them to improve their performance
- Assist new hires such that they are productive on the floor in the shortest possible time frame
- Handle escalations
- Provide inputs on process and system to the team members
- Client Interaction, where required at the level of Supervisors
- Ensure compliance with internal policies and procedures, external regulations and information security standards