Associate Account Manager, Mid-Market Sales
Description
Core Functions of the Role:
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Manage an assigned book of business, serving as the primary point of contact for client relationships across end users and executive decision-makers
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Conduct executive-level conversations to present business-relevant solutions, articulate product value, and address competitive considerations
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Build and execute strategic account plans in collaboration with client success team members
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Research client industries and business priorities to develop a working understanding of their challenges and identify where Leadership Connect can add value
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Lead discovery conversations to understand how clients work day-to-day, uncover friction points in their workflows, and identify gaps where Leadership Connect can meaningfully improve speed, accuracy, or outcomes
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Connect client challenges directly to product solutions, articulating how specific features and capabilities address the problems surfaced during discovery
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Lead renewal and retention efforts by clearly communicating the value delivered and embedding Leadership Connect solutions into client workflows
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Identify and pursue expansion opportunities within existing accounts through consultative discovery and solution alignment
About You:
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Demonstrated ability to manage and grow a book of business, with experience in renewals, expansion, and consultative client engagement
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Strong discovery skills — able to ask the right questions, understand how clients work, and identify challenges that aren't always explicitly stated
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Comfortable leading conversations with senior and executive-level stakeholders
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Intellectually curious, with a genuine interest in understanding client industries, business priorities, and relationship development strategies
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Able to connect client challenges to specific product solutions in a clear and credible way
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Effective written and verbal communicator across client-facing and internal contexts
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Organized and able to manage multiple client relationships and priorities simultaneously
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Proficient with CRM systems; Salesforce experience a plus
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Collaborative by nature — works effectively with client success, product, and internal teams to deliver for clients
Skills
As published by lever · 12 questions · 7 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website, What is your age range?, I identify my ethnicity asSelect all that apply, What gender do you identify as?, You you a veteran or active military?
Pick from a list (5)
- Are you legally authorized to work in the United States?
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
- Leadership Connect employs a hybrid work model to foster both flexibility for our team members and collaborative and spontaneous learning in the office. Can you work in the office (525 9th Street NW, Washington, DC), 2-3 days a week?
- Do you currently live outside the DC Metro area and are considering relocating? If Yes, select one or more options below to inform the team of your relocation intentions. optional
- Do you have experience with Salesforce in a sales environment/setting?
Written answers (7)
- As you consider this role, please share your desired compensation goals. This can include your target base, bonus, commission, or other incentive targets. NOTE: your answer will not disqualify you from the interview process, it will inform the team on how we can be competitive for your talents.
- How many years of work experience do you have with Salesforce.com? Please share more about your exposure to Salesforce. optional
- During your sales experience, what are some of the average deals sizes/average contract values (ACV) you have had exposure too? And with what companies?
- During your sales experience, what are some of the average sales cycles you have had exposure too (ex. 1-3 months average close time, etc.)? And with what companies?
- What was your most successful sales year? What was your quota goal and attainment? Why were you so successful in this period?
- Can you share some of the customer personas and industries you have had success selling too?
- What is your biggest sales win? What made this win so memorable?