Associate IT Pillar Specialist

Job Overview:

The Associate IT Pillar Specialist is responsible for utilizing existing IT Pillar procedures to solve routine or standard problems. They receive instruction, guidance, and direction from others within the team, and they will leverage their conceptual knowledge of theories, practices, and procedures related to IT Pillar and Information Technology.

Key Tasks and Responsibilities:

• Provide user support to engineering, procurement, and site/construction
• Communicate with internal users of the application to address and solve users’ business and application needs
• Write functional specifications, design, and test developed reports, and assist with user training
• Serve as functional lead and or PM on IT Projects
• Work closely with the various business units during the upgrade of Smart Plant Materials and then provide follow-up support
• Assist the process owner in analyzing, clarifying, and documenting the work process
• Solve user problems and identify other areas of opportunity

Essential Qualifications and Education:

• Bachelor’s Degree in Engineering, Computer Science, or related field. Fresh graduates with relevant internship or project experience are welcome to apply
• An understanding of engineering, procurement, and construction processes in executing an EPC project.
• Strong skills in the following areas: communication, developing and documenting requirements and specifications, development, and planning of processes to solve the user’s business and application needs, and IT project management methodology.
• Knowledge and experience with Project and Portfolio Management software and HR or Payroll systems are desirable.
• Working knowledge of 3D CAD Engineering Design, Materials Management, and Project Controls applications is also desirable.
• Working knowledge of the business units or processes supported by the application.
• In-depth understanding of how the application software has been set up and integrated to support business needs.
• Ability to conduct functional testing of the application
• Complete understanding of data use, processes, and output.
• Good communication skills are a must
  

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