Business Analyst (front end)
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Summary
Business Analyst (front end) at Neurones IT Asia handling small changes and projects across an ETRM/commodities trading systems landscape: gathering user needs, writing JIRA epics/user stories and test cases, functional testing/UAT, training, release support and 3rd-line support. Core toolkit is ETRM software (e.g. Endur, Allegro Horizon, IMOS) plus SQL, PowerQuery and Excel.
Key Role Responsibilities
The Business Analyst will work on small change and projects and will be responsible for the following across the core systems landscape:
- Small Change and Projects
- Working with the users to identify their needs
- Creating worked examples, mock-ups, test cases or similar to help users understand their requirements and potential solution options
- Performing hands-on system or data analysis to identify changes (e.g. to usage, to configuration or to class-event)
- Documenting system change requests through a JIRA backlog of epics / user-stories
- Working with other members of the IT Delivery Team to breakdown and estimate changes
- Running prioritisation and status update meetings with other IT teams and users
- Working as functional expert as part of the IT delivery team during development and testing
- Tracking and chasing actions with other teams across IT and the business
- Performing functional testing and working with QA to create test plans/scripts for SIT and regression
- Running training and UAT
- Supporting release planning and go-live
- Creating user documentation
- Hypercare and 3rd Line Support
- Helping users hands-on with questions and 3rd line Support
- Working with IT Support to analyse problems, identify root causes and escalate fixes into the small change backlog
Key Qualifications and Experience
- Bachelors degree in numerate subject or equivalent professional qualification
- 5 years experience as an IT Business Analyst or Application Support Analyst focussed on ETRM systems within a trading house, investment bank, or through a tier-1 vendor/consultancy
- Experience of Commodities Trading (preferably including Freight or similar)
- Experience working with the IMOS application
- Extensive experience working with an ETRM application (such as Allegro Horizon, Endur, Aspect, Enuit)
- Experience analysing trade data using analytical tools such as SQL, PowerQuery, Excel
Person Specification
- Highly analytical with methodical approach and strong attention to detail
- Adaptable with ability to work independently and as part of a team
- Confident and effective communicator with professional and approachable manner
- Self-starter with pragmatic approach to problem solving and delivery-mindset
- Ability to work under pressure in Trading environment