Business Analyst (front end) at Neurones IT Asia handling small changes and projects across an ETRM/commodities trading systems landscape: gathering user needs, writing JIRA epics/user stories and test cases, functional testing/UAT, training, release support and 3rd-line support. Core toolkit is ETRM software (e.g. Endur, Allegro Horizon, IMOS) plus SQL, PowerQuery and Excel.
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