Business Analyst | Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Workforce Transformation

Management Level

Manager

Job Description & Summary

Tech Hub enables our company’s businesses to achieve their technology-driven goals. The work undertaken in Tech Hub covers a range of areas from leading and supporting the company through to the build or adoption of new technology, to protecting against risk, and delivering valuable data insights that transform our technology capabilities. Within an IT Team, Business Analyst act as a bridge between the business stakeholders and the technical team, ensuring that business requirements are accurately translated into technical specifications.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health - giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do:

• Mentor junior business analysts and role model standardised business analysis processes & framework.

• Gather and document business requirements and conduct analysis and research (e.g. systems, capabilities etc.).

• Prepare and analyse process models and workflows and conduct user acceptance testing.

• Support and demonstrate consistency and delivery excellence, collaborate with project teams to implement solutions, and align business needs with technical solutions.

• Produce and maintain an RBAC access matrix for each in-scope application, agreed with the application owner.

• Document the current access model for each priority application: identity source, authentication method (SSO or local), roles, privileged accounts, provisioning method and review process.

• Support implementation of basic IAM controls with application owners, SDMs and global IAM teams, and track remediation through to closure.

• Hand over documented and evidenced controls to BAU owners, so controls keep operating after the program ends.

What we’re looking for:

• Strong business analysis skills and demonstrated experience in process modelling and workflows.

• Strong experience with requirement elicitation, knowledge of the 'Agile' delivery framework, strong facilitation, workshop skills, and stakeholder communication.

• An experienced technical expert who uses your specialised skills to provide advice, influence others and help by directly contributing to solutions.

• Ability to solve complex work problems by leveraging overarching guardrails, experience, and strong judgement.

• Experience being a first level operational Team Leader with full responsibility for other team members (up to 10 people) to deliver results.

• Ability to consider direction and form annual prioritisation of work and to be actively involved in large projects and/or leading medium scale projects.

• User Access Management (UAM): working knowledge of the joiner, mover and leaver lifecycle, access request and approval workflows, provisioning and timely deprovisioning, and handling of orphaned, inactive, external and service accounts.

• Identity and Access Management (IAM): understanding of enterprise IAM platforms and how they connect to applications, including Entra ID, SailPoint (identity governance), CyberArk (privileged access) and Cloud PC.

• Role Based Access Control (RBAC): ability to analyse an application's roles and permissions, build an access matrix, apply least privilege, and identify segregation of duties conflicts and excessive or privileged access.

• Single Sign-On (SSO): understanding of SAML 2.0 and OpenID Connect / OAuth 2.0, Entra ID enterprise application integration, MFA and conditional access, and SCIM-based provisioning. Able to assess an application against a risk-based SSO integration criteria and document an integration plan or an exception.

• User Access Reviews (UAR): able to define review scope and frequency (standard, privileged, external and inactive accounts), and run, evidence, track and retain reviews for applications not onboarded to SailPoint.

• System administration: hands-on, basic administration of in-scope applications - user and group management, role assignment, licence assignment, SSO configuration support and retrieval of access and audit logs - working with application owners and global teams.

• Control documentation: able to write control SOPs, RACIs, application access design documents and access matrices that link to the AU standards and the global ISP, and to assemble audit evidence packs for control owners.

• Control and compliance literacy: understanding of control design versus operating effectiveness, issue closure criteria, NIS exceptions and risk acceptance, and the Line 1 risk review process.

Don't meet every requirement? We encourage you to apply. We value all forms of experience that may be transferrable and relevant.

What you’ll gain:

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.
• Work within an inclusive environment committed to Inclusion and Diversity and First Nations Prosperity, ensuring diverse perspectives are at the forefront of our work.

• Flexibility means trusting you to choose when, where, and how you work balancing what’s best for you, your team, and your clients to grow and thrive together.

• Clear paths for career progression supported by continuous learning and leadership development.

• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks.

• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

This role is being offered as a 9-month max term contract.

Ready to grow here and go further? Join PwC Australia as a Business Analyst | Manager and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic and to maintaining a safe, respectful workplace for everyone. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role.

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications directly from individuals.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Administration, Business Analysis, Business Case Development, Business Data Analytics, Business Process Analysis, Business Process Modeling, Business Process Re-Engineering (BPR), Business Requirements Analysis, Business Systems, Coaching and Feedback, Communication, Competitive Analysis, Creativity, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Feasibility Studies, Functional Specification {+ 27 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

October 16, 2026