Business Analyst

Role & responsibilities

• Minimum 5 years Business Analysis experience within large, complex enterprise environments.
• Proven experience in requirements elicitation, analysis, documentation, validation and traceability across the full project lifecycle.
• Proven experience in information and data analysis and data mapping.
• Demonstrate experience producing business analysis artefacts including RDS, User Stories, Epics, Features, Acceptance Criteria, Process Models, Data Requirements, Requirements Specification Matrices, UAT Test Plans and Test Cases.
• Experience facilitating stakeholder workshops, requirements sessions, design-thinking workshops and cross-functional engagements.
• Strong stakeholder management skills with the ability to engage effectively with senior management, business owners, architects, developers, test teams, vendors and project leadership.
• Experience working in Agile, Scrum, SAFe, Waterfall or hybrid delivery environments, including backlog management, sprint planning and user story development.
• Proven experience in documenting and analising as-is and to-be business processes, identifying process improvement opportunities and supporting business transformation initiatives.
• Experience defining business rules, data requirements, reporting requirements, KPIs and management information needs.
• Working knowledge of business analysis tools such as Azure DevOps (ADO), Jira, Confluence, Visio, SharePoint and Microsoft 365. Experience with ARIS, PowerBI, SQL or data analysis tools with be advantageous.
• Demonstrated ability to perform impact assessments, gap analysis, solution evaluations and change assessments across business, process, technology and data domains.
• Strong analytical thinking, facilitation, communication, problem-solving, negotiation and stakeholder engagement skills.

Preferred candidate profile

Minimum 3-year degree/diploma in relevant discipline.

• Certification of Capability in Business Analysis (CCBA) or equivalent aligned to BABOK.
• Working towards Certified Business Analysis Professional (CBAP) or equivalent aligned to BABOK, advantageous but not essential.
• Certification in Design Thinking Frameworks is required.
• Relevant Agile qualification is required (SAFe, or scrum, Kanban agile foundation course).
• Facilitation certification is essential.
• Six Sigma certification will be an advantage.
• Fluent in English.

Experience:

• Minimum 5 years' business analysis in solution development lifecycle projects/programmes.
• 2 years Facilitation experience is essential.
• Proven experience in facilitating white-boarding sessions with cross-functional teams and working on large-scale technology projects.
• At least 2 years experience working in an Agile environment is essential.
• At least 3 years’ experience in design thinking, prototyping and user journeys.
• Written and verbal communication, including technical writing skills.
• Understanding of systems engineering concepts.
• The ability to conduct cost/benefit analysis.
• Business case development.