Business Process Analyst
Summary
A Business Process Analyst / Project Manager role supporting an Operating Model Review for a Pension Fund Administration function in West London. Day to day, the analyst facilitates workshops and maps current-state (As-Is) and future-state (To-Be) processes into high-level swim lane diagrams, mainly using Microsoft Visio (IntelliPen an advantage).
Business Process Analyst / Project Manager - Pensions Administration
Role OverviewWe are seeking an experienced Business Analyst or Project Manager to lead the discovery and documentation of key processes within a Pension Fund Administration function.
The role will support an Operating Model Review and Continuous Improvement Programme, producing high-level process maps and swim lane diagrams to provide end-to-end visibility of how work is performed.
To create a library of top line process maps - some exist already - and need to be more high level.
Working closely with managers, team leaders and subject matter experts, you will capture current-state processes, identify risks and inefficiencies, and support the design of future-state operating models to improve efficiency, controls and service delivery.
Key Skills & Experience-
Significant experience as a Business Analyst, Process Analyst or Project Manager.
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Working knowledge of IntelliPen would be an advantage - or equivalent.
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Proven experience mapping complex business processes.
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Strong workshop facilitation and stakeholder management skills.
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Experience documenting current-state (As-Is) and future-state (To-Be) processes.
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Ability to work across multiple teams and functions.
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Advanced Microsoft Visio skills or similar process mapping tools.
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Excellent analytical, communication and documentation skills.
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Ability to work independently and manage competing priorities.