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4impact

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Business Process Analyst

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Summary

Business Process Analyst engaged via recruitment firm 4impact for a community services/not-for-profit client in Brisbane. Day to day: facilitating current/future-state workshops, producing BPMN process maps, swimlanes and value streams, and building process governance within a People Experience (Hire-to-Retire) Transformation Program.

About the Opportunity

4impact has partnered with a leading organisation in the community services and not-for-profit sector undertaking a significant enterprise-wide transformation focused on employee experience, operational excellence, business design and technology enablement.

We are seeking an experienced Business Analyst - Process Transformation to play a critical role within a major People Experience Transformation Program, helping redesign and modernise the end-to-end Hire-to-Retire lifecycle while uplifting organisational process maturity and governance capability.

Business Context

Our client is entering a pivotal period of change following a recent separation from its parent organisation and the establishment of a more independent operating environment.
The organisation has also recently appointed a new Chief Information Officer who is leading the development of a contemporary technology and transformation capability.

Key Responsibilities
  • Lead workshops to document current-state business processes and service delivery models
  • Facilitate future-state design sessions with stakeholders across the business
  • Develop high-quality BPMN process maps, swimlane diagrams and value stream artefacts
  • Identify process inefficiencies, risks, control gaps and improvement opportunities
  • Support end-to-end value stream mapping and redesign activities
  • Establish standards for process documentation, ownership and ongoing management
  • Facilitate workshops, working groups and design sessions
  • Support business readiness, organisational change and transformation activities
  • Ensure process outcomes transition effectively into future-state delivery streams and technology initiatives
Next Steps

If you're interested in learning more about this opportunity, please send your updated CV to: Matt on mandrews@4impact.com.au

Client interviews are scheduled to commence from 11 September onwards.

Skills

See also

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