Business Solutions Analyst

Provides ongoing analytical support for the Company’s computers, business systems and blood banking applications. Works to understand business and financial issues and objectives of the application systems and processes for the departments supported. Aggregates and organizes data from multiple sources to develop BI solutions, reports and interfaces.

DUTIES AND RESPONSIBILITIES:

1. Develops business intelligence solutions using Microsoft SSRS, Power BI, Crystal Reports, Firebase or other reporting packages.
2. Processes data technology requests to meet both internal and external operational, quality assurance and compliance needs.
3. Works with users and consultants in developing applications including database design, reports, queries, and special information requests.
4. Develops reports, query systems, and process other special requests to meet both internal and external operational, quality assurance and compliance needs.
5. Assists in the development and implementation of interfaces and outputs and perform software validations as needed.
6. Responsible for troubleshooting of routine system problems including some hardware and network problems when on-call or in support of systems staff.
7. Models LifeShare’s mission and values, integrating them into daily decisions, behaviors and actions.
8. Promotes cooperation and communication within a team to achieve Company and departmental goals and deliverables.
9. Meets and exceeds customer expectations and adhere to established quality practices while seeking to continually improve work performance.

1. Completes other projects and duties as may be assigned.

CORE COMPETENCIES:

Customer Service	We make every decision and measure every outcome based on how well it serves our customers, both internal and external.
Coaching	We are committed to continuous investment in the personal and professional growth of our team members; we also ask our employees to actively take responsibility for their own self-development.
Communication	We communicate directly, honestly and respectfully, informing our teams and sharing feedback at all levels.