Client Services Executive

• Act as the main point of contact for assigned clients.
  

• Manage day-to-day communication and ensure timely responses and approvals.
  

• Convert signed proposals into internal execution briefs and align with content, editorial, and production teams.
  

• Monitor deadlines and follow up proactively to ensure smooth delivery.
  

• Review deliverables before publishing to ensure accuracy in format, tagging, captions, and overall quality.
  

• Support in preparing mid-campaign updates and final performance reports.
  

• Keep tracking sheets and documentation clean, updated, and organized.
  

Requirements

• 1–3 years of experience in client servicing, account coordination, or digital media operations (agency or publisher background preferred).
  

• Strong communication and email etiquette.
  

• Excellent organization and time management skills.
  

• Ability to manage multiple live campaigns and follow structured processes.
  

• Understanding of social media publishing formats (Reels, Stories, TikTok, tagged content, boosting basics).
  

• A proactive mindset with strong follow-up discipline and ownership mentality.