Commercial Executive (Customer Engagement/Business Development)(Shipping)

Our client is a well established Shipping Brand. Currently they are looking for a suitably qualified shipping candidate to join them as " Commercial Executive (Customer Engagement/Business Development) ".

This is a customer-facing role focused on building strong, trusted and long term relationships with customers and partners across key markets.

The primary objectives of the role are to:

• Strengthen customer confidence in the organisation
• Actively engage customers on commercial matters, including pricing and tenders
• Ensure open, two-way information exchange with customers
• Identify growth, expansion, and partnership opportunities
• Represent the company professionally in the market

Key responsibilities :

• Customer Relationship Management (Core Responsibility)

• Develop and maintain strong, trusted relationships with existing customers across assigned markets
• Spend significant time meeting customers locally and overseas, including regular international travel as required
• Act as a key point of contact for customers to understand concerns and expectations, gather feedback on service performance, reinforce confidence in company's reliability and long term commitment
• Ensure customers feel engaged, supported and comfortable working with the company

• Commercial Engagement, Pricing & Tenders (Core Responsibility)

• Market Intelligence & Information Exchange

• Business Development & Growth Support

• Identify and explore growth and expansion opportunities within existing trades and new markets
• Support commercial discussions relating to new services, market entry opportunities, strategic partnerships and joint ventures
• Contribute to business cases, commercial narratives and customer engagement strategies for expansion initiatives

• Internal Coordination & Customer Advocacy

• Marketing & Brand Representation

• Represent company professionally at customer meetings, industry events, conferences and trade forums
• Support marketing initiatives, presentations and customer communications when required
• Contribute to strengthening the company's brand presence and reputation in the market

• Reporting & Performance Management

• Maintain structured records of customer visits, meetings and key discussion points
• Provide regular updates to Senior Management on customer sentiment, key opportunities, tender activity, market developments
• Contribute to the monitoring of commercial KPIs related to customer engagement , pricing activity and growth

Requirements:

• Minimum Degree in Maritime or Business related discipline

• Ideally 1 to 3 years of relevant working experience in container shipping, logistics or related industries preferred

• Possess strong interpersonal and relationship building skills

• Possess commercial mindset with high customer empathy

• High level of confidence in engaging senior customer stakeholders

• Hands on experience in handling pricing discussions and tenders

• Possess excellent communication and presentation skills

• Proven ability to work cross functionally and managing multiple stakeholders

• Willingness and ability to travel when required

To apply, please visit : www.gmprecruit.com and search for Job Reference: 4R47Y467

Alternatively, you can do a Quick Apply.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Eileen K | Registration No: R1109055