Communications Manager 內容行銷與推廣經理

無國界醫生是一個獨立的國際醫療人道救援組織，致力為受武裝衝突、流行病與傳染病和天災影響，以及遭排拒於醫療體系以外的人群提供緊急醫療援助。無國界醫生只會基於人們的需要提供援助，不受種族、宗教、性別或政治因素左右。無國界醫生台北辦公室目前正在招募1位對無國界醫生的宗旨及國際人道事務有興趣的內容行銷與推廣經理加入我們的團隊。

內容行銷與推廣經理

內容行銷與推廣經理負責將媒體推廣協理所制定的傳播策略架構與優先事項，轉化為具影響力且以受眾為核心的具體執行方案。此職位確保各項傳播計畫有效落實，以提升無國界醫生在台灣的能見度、公眾理解與信任；同時統籌核心內容製作、公眾敘事，並確保各項傳播內容與無國界醫生的品牌、價值及原則保持一致。此職位亦負責管理一支精實且高效能的內容與編輯團隊。

主要工作內容：

• 策略執行與規劃：將無國界醫生（台灣）的傳播策略與年度優先事項轉化為具體可執行的工作計畫及內容行事曆，並協助相關預算執行、採購及內容規劃。
• 內容策略與編輯領導：主導跨平台的內容與編輯規劃，確保內容能及時、高品質且以受眾為核心地產出；同時統籌跨部門內容需求，並確保內容符合無國界醫生的組織形象與定位。
• 監測、評估與風險管理：追蹤傳播相關關鍵績效指標，分析成效並提供洞察，同時確保各項傳播內容符合無國界醫生的傳播倫理標準、品牌原則及相關風險管理要求。
• 人員與團隊管理：督導、培育並支持團隊成員發展，建立協作、具當責精神且高效能的團隊文化，並確保團隊發展與無國界醫生 的價值及傳播目標一致。

資格：

• 大學以上學歷，傳播、新聞、公共關係或其他相關領域；具碩士學位者尤佳。
• 具至少 5 年傳播、公共關係或相關領域工作經驗，並具策略規劃與實際執行經驗。
• 具將組織策略與優先事項轉化為有效傳播計畫，並推動實際執行與落實的能力。
• 具豐富的內容策略及編輯管理經驗，包括內容行事曆規劃、受眾分群，以及運用數據與分析提升傳播成效。
• 具跨部門協作與整合傳播經驗，能與數位行銷、募款、營運等不同職能團隊有效合作。
• 具傳播、內容或編輯製作相關的預算規劃與監控經驗。
• 具優秀的文字撰寫、編輯、故事敘事及內容品質管理能力。
• 具國際非政府組織、國際關係或公共衛生領域工作經驗者尤佳。
• 中、英文聽說讀寫流利，並具優秀的英文撰寫及編輯能力。
• 熟悉 MS Office 軟體操作。
• 具良好的組織與工作規劃能力，能同時管理多項工作及時程，並能在壓力下有效完成工作。
• 認同並致力於實踐無國界醫生的使命與價值。

如何申請：

請進入我們的招募網頁應徵。填入相關資訊，並附上英文動機信、中、英文履歷、預期薪資與最早可到職日期等資料。如申請人於遞交申請表後四星期內未獲邀約見，即可視作其申請不成功。所有收集的資料僅作招募用途，並會嚴格保密。如申請人於遞交申請表後四星期內未獲邀約見，即可視作其申請不成功。所有收集的資料僅作招募用途，並會嚴格保密。

無國界醫生致力於打造共融的工作文化環境，鼓勵並接納員工多元意見，我們歡迎所有性別、年齡、性向、國籍、種族、宗教信仰、能力及多元的人才加入團隊。

我們亦致力於建立完善的保護（Safeguarding）文化；所有工作人員與社區在參與該組織的整個過程中皆感到安全和受到重視；所有人都知道在有疑慮時如何反映，並相信他們的意見會被傾聽和重視，且不會因此承受個人或職務上的負面影響。同時，組織在所有保障面向上力求採行最高的實務標準，而非僅為符合法規而滿足於最低要求。

本職務因工作性質需求，招募流程包含「性格特質測驗」，該測驗之目的在於評估應徵者與職務及團隊之適配度，且測驗內容不會包含「與執行工作無關之資訊」或要求提供隱私資料，測驗結果亦將嚴格保密並僅作為整體招募評估之參考依據之一，非唯一之錄取依據。應徵者需同意並完成相關問卷，方可進入後續甄選程序。

本基金會徵才時所收到之個人基本資料、照片、學經歷、自傳等資料，僅供本基金會人事招募之用。您的個人資料將受到嚴密保護，請參考我們的「隱私與個人資料保護政策」。

Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. We offer assistance to people based on need and irrespective of race, religion, gender or political affiliation. We have the following vacancy and are looking for a talented individual with a strong desire to contribute to humanitarian work and commit to the aims and values of MSF to join our team in Taipei.

Communications Manager

The Communications Manager is responsible for translating the strategic communication framework and priorities developed by the Head of Communications into impactful, audience-focused execution. The role ensures the operational implementation of communications plans that increase MSF’s visibility, public understanding, and trust in Taiwan. It oversees core content production, public storytelling, and internal alignment with the MSF brand, values, and principles. The position manages a small but high-performing team of content and editorial professionals.

Major Responsibilities

• Strategic Implementation & Planning: Translate MSF Taiwan’s communications strategy and annual priorities into actionable plans, content calendars, and related budget, procurement, and content planning.
• Content Strategy & Editorial Leadership: Lead content and editorial planning across channels, ensuring timely, high-quality and audience-focused delivery, while coordinating cross-departmental content needs and maintaining consistency with MSF’s identity and positioning.
• Monitoring, Evaluation & Risk Oversight: Track communications KPIs, generate performance insights, and ensure communications outputs comply with MSF’s ethical standards, brand principles, and relevant risk considerations.
• People & Team Management: Supervise, coach, and develop team members, fostering a collaborative, accountable, and high-performing team culture aligned with MSF’s values and communications objectives.

Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, or a related field; a Master’s degree is an advantage.
• Minimum 5 years of relevant experience in communications, public relations, or a related field, with experience in both strategic planning and execution.
• Proven ability to translate organisational priorities into effective communications plans and deliver them through strong operational execution.
• Strong experience in content strategy and editorial management, including content calendar development, audience segmentation, and the use of data and analytics to improve communications effectiveness.
• Experience in coordinating cross-functional communications and working effectively with functions such as digital, fundraising, and operations.
• Experience in budget planning and monitoring related to communications, content, or editorial production.
• Strong writing, editing, storytelling, and content quality management skills.
• Experience working in international NGOs, international relations, or the public health sector is highly valued.
• Fluency in spoken and written English and Chinese (Mandarin), with excellent English writing and editing skills.
• Proficiency in MS Office.
• Strong organisational skills, ability to manage multiple priorities and deadlines, and ability to work effectively under pressure.
• Commitment to the aims and values of Médecins Sans Frontières.

How to apply?

Please apply with a letter of motivation (in English) and full resume (in both English and Chinese) on our website. Applicants not invited for interview within 4 weeks may consider their applications unsuccessful. All information collected is solely for recruitment purposes and be treated in strict confidence.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.

MSF adopts a safeguarding culture where personnel and communities are and feel safe and valued throughout their involvement with the organization, where individuals know who to go to with any concerns and are confident that they will be listened to and heard without personal or professional repercussions, and where the organization strives to adopt the highest standards of practice across all areas of safeguarding rather than setting for the minimum standard in order to be legally compliant.

Due to the nature of this role, the recruitment process includes a personality assessment. The purpose of this assessment is to evaluate the candidate’s fit with the role and the team. The assessment will not include any information unrelated to job performance, nor will it request private or sensitive personal data. The results will be kept strictly confidential and will be used only as one reference point in the overall recruitment evaluation, not as the sole basis for a hiring decision. Candidates must agree to and complete the assessment in order to proceed to the next stage of the selection process.

All personal information (photos, education and work experiences, letter of motivation etc.) received will be used solely for recruitment purpose. Your personal data will be strictly protected, please refer to our Privacy and Individual Data Protection Policy.