Customer Acquisition Associate

Key Responsibilities

• Customer Engagement & Acquisition: Pitch services, explain onboarding requirements, support documentation needs, and follow up with prospects to drive conversions.
  

• Documentation & Record Keeping: Accurately update customer information in Airtable, Uber, and internal trackers; ensure customers are marked “Registered & Ready for Training.”
  

• Onboarding Support: Guide customers through onboarding, upload required documents, and address inquiries for a smooth experience.
  

• Pipeline Management: Maintain a steady flow of qualified customers and track their progress to avoid drop-offs.
  

• Cross-Team Collaboration: Coordinate with Maintenance, Validation, and Training teams for seamless customer handovers.
  

Requirements

• Diploma or Bachelor’s degree in Business, Sales, Marketing, or related field.
  
• Strong communication and interpersonal skills.
  
• Proven experience in sales or customer acquisition.
  
• Ability to maintain accurate records and manage multiple tasks simultaneously.
  
• Familiarity with CRM tools or platforms (e.g., Airtable, Uber systems) is an added advantage.
  
• High attention to detail and strong organizational skills.
  
• Ability to work collaboratively with cross-functional teams.
  

Benefits