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Desktop Support Engineer L1 And L2

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Description

Strong knowlg of Windows desktop, laptop troubleshooting.

Hands-on exp with hardware, software, printers, peripheral support.

Active Directory, Group Policy, Microsoft 365, Outlook.

Understanding TCP/IP, DNS, DHCP, LAN, Wi-Fi, and VPN.

Required Candidate profile

Install, configure, and troubleshoot Windows 10/11 operating systems and business applications.

Resolve Microsoft Outlook, Microsoft Office, Microsoft 365, and email configuration issues.

Skills

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