Desktop Support Engineer
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Summary
First- and second-line desktop support engineer at a Glasgow law firm, acting as the main IT contact for assigned offices: resolving hardware/software tickets, supporting Windows 11, Microsoft 365, Entra ID, Active Directory and Intune, plus meeting-room/AV tech and endpoint security. Hybrid with four days a week in the office.
Salary: £30,000 - 70,000 per year Requirements: We are looking for at least two years experience in a desktop support, technical support or similar IT role, ideally within a professional services or corporate environment. We need strong hands-on experience supporting Windows 11 desktop environments and Microsoft 365 applications, including Teams, Outlook, OneDrive and Office. We need experience administering Microsoft Entra ID, Active Directory and Microsoft 365, with knowledge of user, group, …